Pawan chhetri

Monnee Ponds,Melbourne

Summary

I am a hardworking individual who is self-motivated, trustworthy, and accountable. I work effectively in groups and can adapt to any challenging situation. I am capable of working effectively both independently and collaboratively. I can operate well under duress and fulfill tight deadlines.

Overview

years of professional experience

Certification

Work History

Housekeeper

hotel paradise

Moonee Ponds, Victoria

06.2022 - 07.2023

Greeted guests, providing information about the hotel and its services.
Provided assistance with luggage to and from guest rooms.
Maintained cleanliness of public areas, including lobbies, hallways and restrooms.
Answered phone calls promptly, providing requested information or transferring calls as needed.
Checked in arriving guests, assigning appropriate room numbers while verifying credit cards or cash payment methods.
Transported items such as luggage or mail between departments or locations within the hotel premises.
Responded quickly to maintenance requests from guests or staff members.
Processed guest check-outs ensuring accuracy of bills and payments received.
Inspected fire safety equipment on a daily basis for proper functioning.
Organized special events such as conferences, meetings or weddings when required.

Hotel Supervisor

crown tower

Sydney, Nsw

06.2021 - 12.2022

Education

Professional Barista Training -

Coffee O'Clock Barista Training

04.2022

Bachelor of Science - Hotel Management

Aroma

Nepal

01-2020

Skills

English - Expert
Safe cleaning with chemicals
Customer Service
Dusting
Guest Relations
Cleaning methods

Hardworking
Appliance maintenance
Customer service-focused
Physically strong
Fluent in english language
Sanitization techniques