Pawan Preet Kaur
Beveridge
Summary
.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Overlander Hotel
01.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
YOUTH & FAMILY SUPPORT WORKER
Child
06.2023 - Current
- Engage children and youth quickly and effectively and support them in the development of independent living skills
- Nurture understanding of child behaviour and development, working from a trauma-informed framework
- Observe and navigate the complex family dynamics often present for children in care
- Deliver confidence and professional response to crisis situations - working within risk and compliance guidelines
- Work in a collaborative manner, but operate autonomously on a daily basis
- Provide attributes as a positive adult role model to young people, assisting them to develop confidence and self-worth
- Contribute to Care Plans by providing evidence-based insight, assessments and evaluations
PERSONNEL ONLINE SHOPPER
Child
06.2023 - Current
- Meet customers who've booked an appointment
- Get to know customers' likes, dislikes and budget
- Select goods or services in store or online that fulfil customers' needs
- Meet individual and team sales targets
- Make sure unsold goods are returned to the right departments
FCCVI
01.2023 - 03.2023
- Program planning for support services and community access
- Assisted case manager in social support group event
- Sorted and extracted raw data for audit
- Supervised group of elderly people for community event
Back Of House
10.2021 - 01.2023
- Keep food preparation areas clean
- Clean kitchen equipment and appliances
- Clean benchtops, floors, ovens and ranges
- Receive, lift, handle and store food deliveries
- Retrieve food items as requested by chefs
The Break Inc
06.2022 - 08.2022
- Assisted in budgeting and programming for new day care programs designed for people in need at very low fees
- Co-facilitated several woman and men mental health groups with trained and professional counsellor
- Participated in community development programs
RELIEF AND HUMANITARIAN
Khalsa Aid
01.2021 - 09.2021
- Assisted in the preparation and facilitation of 3 weekend camps for young people with disability, including setting up activities and organising camp resources
- Supervised a group of 5 camp participants to ensure their safety, wellbeing and involvement in the activities
KITCHEN-HAND
Broadmeadows Central
07.2020 - 12.2020
- Provided friendly and efficient service to team members including handling customer queries and issues
- Organised roasters for current members and conducted surveys before inspection
- Ability to make decisions, solve problems and prioritize daily tasks
PRIMARY TEACHER
Himalaya Public School
07.2017 - 11.2018
- Assisting with daily routines and organising activities that support children's developmental needs and interests
- Monitoring the children, conducting evaluations, and assisting the Team Leader with maintaining individual children's portfolios
- Liaising and providing daily feedback to parents/families
Education
BACHELOR OF COMMUNITY SERVICES -
Stott's College
01.2022
DIPLOMA IN BUSINESS MANAGEMENT -
Computer Point Institute of Technology and Management
01.2017
Skills
- Microsoft Office (Word, PowerPoint, Access, Excel)
- Online research
- Social media
- Child Abuse Prevention
- Family Case Plans
- Client Screening
- Communications Strategies
- Case Management
- Child Development
- Role Modeling
- Assess Students
- Coaching
- Payroll administration
Certification
- NDIS worker screening check
- Senior First Aid
- Working with children check
- CPR Certificate
Languages
Hindi
English
Punjabi
Timeline
Restaurant Manager
Overlander Hotel
01.2025 - Current
YOUTH & FAMILY SUPPORT WORKER
Child
06.2023 - Current
PERSONNEL ONLINE SHOPPER
Child
06.2023 - Current
FCCVI
01.2023 - 03.2023
The Break Inc
06.2022 - 08.2022
Back Of House
10.2021 - 01.2023
RELIEF AND HUMANITARIAN
Khalsa Aid
01.2021 - 09.2021
KITCHEN-HAND
Broadmeadows Central
07.2020 - 12.2020
PRIMARY TEACHER
Himalaya Public School
07.2017 - 11.2018
DIPLOMA IN BUSINESS MANAGEMENT -
Computer Point Institute of Technology and Management
BACHELOR OF COMMUNITY SERVICES -
Stott's College
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