Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pawandeep Kaur

Lismore,NSW

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

1
1
year of professional experience

Work History

Receptionist

Sepal hotel
  • Verified that each guest was satisfied with the room condition and service at check-out and took immediate action if things weren't right, lowering official customer complaints by 39%.

Front Office Receptionist

Stella hotel
  • Welcome guests to the hotel upon check-in and recommend additional services
  • Respond to guest complaints and concerns about the condition of the room by communicating with housekeeping or reassigning rooms to the guest
  • Operate a computer reservation system and update information as rooms are assigned, reserved, and vacated.

Hospitality Assistance

Bupa aged care
05.2022

AIN

Lismore Base Hospital
Lismore, NSW
08.2023 - Current

Education

12th Grade -

S.B.K.SEN.SEC SCHOOL CHARIK
MOGA, PUNJAB

10th Grade -

S.B.K.SEN.SEC SCHOOL CHARIK
MOGA, PUNJAB

Certificate in Business - Business Administration

Elite
Hornsby, NSW
06.2022

Diploma In Hospitality Management - Front Desk, Receptionist

Stei Collage
Singapore
08.2017

Skills

  • Computer operating
  • Ability to work under pressure
  • Time management
  • Customers well handling
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry

Accomplishments

  • Awarded a top customer service award being named by a large number of customers for providing helpful and efficient service.
  • Listened to customer questions about things to do in the area and places to dine, and provided recommendations of the top spots.
  • Processed payment information for guests when checking in to the hotel room by running credit cards or taking cash payments.

Timeline

AIN

Lismore Base Hospital
08.2023 - Current

Hospitality Assistance

Bupa aged care
05.2022

Receptionist

Sepal hotel

Front Office Receptionist

Stella hotel

12th Grade -

S.B.K.SEN.SEC SCHOOL CHARIK

10th Grade -

S.B.K.SEN.SEC SCHOOL CHARIK

Certificate in Business - Business Administration

Elite

Diploma In Hospitality Management - Front Desk, Receptionist

Stei Collage
Pawandeep Kaur