Pawandeep Pawandeep
Riverlea,Australia
Summary
Compassionate personal care assistant dedicated to enhancing client comfort and independence. Proven track record of providing physical and emotional support, managing daily activities, and fostering positive relationships with clients and families. Committed to maintaining high standards of care and confidentiality while adapting to diverse client needs.
Overview
10
10
years of professional experience
Work History
Customer Service
Caltex
Adelaide, SA
03.2026 - Current
- Provided customer service to ensure satisfaction.
- Established standards of excellence for customer service delivery.
- Created training materials for customer service staff members.
- Monitored social media channels for customer service inquiries.
- Resolved customer service inquiries related to technical problems.
Support Worker
Infinite Inclusion Care
Adelaide, SA
10.2025 - 03.2026
- Assisted clients with daily living activities and personal care needs.
- Provided compassionate support to individuals with diverse abilities and backgrounds.
- Implemented daily schedules to promote structure and routine for clients.
- Maintained a safe and clean environment for clients at all times.
- Documented client progress and reported observations to the care team.
Residential Care Worker
SA Health
12.2019 - 03.2025
- Provided direct care and supervision to aged care clients, promoting comfort, safety, and overall well-being.
- Assist clients with personal hygiene, including bathing, showering, dressing, and grooming.
- Assisted clients with feeding and mobility, including transferring and lifting to enhance daily living activities.
- Maintained routine documentation, ensuring accurate client records and adherence to care standards.
- Certificate III in Individual Support
- Permanent Full Time
Customer Service Attendant
OTR Ceduna
02.2019 - 04.2020
- Delivered excellent customer service, enhancing customer satisfaction by effectively resolving queries.
- Assisted in merchandising and maintaining store appearance to attract customers and drive sales.
- Supported in-store operations to ensure efficient and smooth daily activities, contributing to overall store performance.
- Adhered to health and safety procedures in line with store standards.
- Worked part-time in a retail environment
Manager & Director
Ceduna Bakery
12.2016 - 01.2019
- Managed bakery operations, focusing on staff recruitment, training, and motivation to enhance team performance.
- Developed and implemented marketing strategies, improving business visibility.
- Oversaw stock control and ordering, maintaining accurate inventory records to ensure product availability.
- Resolved customer service issues and provided product advice, fostering customer satisfaction and loyalty.
- Ensured compliance with health and safety regulations while maintaining high-quality service standards.
- Full-Time
Education
Certificate 3 -
Individual Support
Melbourne, VIC03-2020
Skills
- Personal care and assistance for aged and disabled clients
- Strong communication and interpersonal skills
- Mobility assistance and patient lifting
- Documentation and care record management
- Problem-solving and conflict resolution
- Time management and multitasking
- Team collaboration and leadership
- Adaptability and flexibility in changing environments
- Client documentation
- Health and safety compliance
- Personal care assistance
- Team collaboration
- Time management
- Effective communication
- Problem solving
Timeline
Customer Service
Caltex
03.2026 - Current
Support Worker
Infinite Inclusion Care
10.2025 - 03.2026
Residential Care Worker
SA Health
12.2019 - 03.2025
Customer Service Attendant
OTR Ceduna
02.2019 - 04.2020
Manager & Director
Ceduna Bakery
12.2016 - 01.2019
Certificate 3 -
Individual Support