Summary
Work History
Skills
Interests
Education
Reference
Timeline
CustomerServiceRepresentative

Pawandeep Kaur

Tarneit,VIC

Summary

Demonstrated ability to foster positive relationships and maintain high satisfaction levels. Excelled in fast-paced environments.

Offering positive attitude and genuine interest in helping others.

Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Reliable and adaptable with excellent communication and problem-solving skills.

Work History

Customer Service Representative

7-eleven
09.2024 - 11.2024
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Teacher

Sgl College India
05.2022 - 10.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Skills

  • Call center experience
  • Microsoft Excel
  • Complaint resolution
  • Customer satisfaction measurement
  • Follow-up skills
  • Store maintenance
  • Key holder experience

Interests

  • Fashion and Style
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Swimming
  • Cooking
  • Photography

Education

Bachelor of Science - Nurse

Sgl Nursing College
Jalandhar, India
01-2022

Reference

Available on request 


Timeline

Customer Service Representative

7-eleven
09.2024 - 11.2024

Teacher

Sgl College India
05.2022 - 10.2023

Bachelor of Science - Nurse

Sgl Nursing College
Pawandeep Kaur