Pawanjit Singh
Oran Park,NSW
Summary
Dynamic Retail Store Manager with proven leadership at Food Works, excelling in inventory management and customer service. Achieved significant sales growth through strategic marketing initiatives and enhanced team performance via effective staff training. Committed to fostering a positive work environment and optimizing operations for maximum profitability.
Overview
14
14
years of professional experience
Work History
Retail Store Manager
Food Works
01.2021 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Retail Manager
Food Works
07.2015 - 10.2020
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
Director
Royal Indian Cusine
05.2011 - 10.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Enhanced stakeholder satisfaction with timely and transparent communication strategies.
Skills
- Leadership
- Communication
- Staff Training & Development
- Inventory Management
- Customer Service
- Sales & Marketing
- Problem-Solving
- Attention to Detail
- Adaptability
Personal Information
Timeline
Retail Store Manager
Food Works
01.2021 - 03.2025
Retail Manager
Food Works
07.2015 - 10.2020
Director
Royal Indian Cusine
05.2011 - 10.2020
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