Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
Coordinated meetings and events for internal and external groups.
Visited home environments to help clients develop comprehensive life, technical and job skills.
Instrumental in achieving positive outcomes for clients by consistently developing realistic action plans aligned with specific goals and objectives.
Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Conducted regular evaluations of service effectiveness, identifying areas for improvement and implementing targeted interventions to address identified gaps.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Created, prepared, and delivered reports to various departments.
Proven ability to learn quickly and adapt to new situations.
Developed strong communication and organizational skills through working on group projects.
Managed time efficiently in order to complete all tasks within deadlines.
Learned and adapted quickly to new technology and software applications.
Provided professional services and support in a dynamic work environment.
Caregiver
Eldercare The Village
07.2023 - Current
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Provided safe mobility support to help patients move around personal and public spaces.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Recorded status and duties completed in logbooks for management.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Digital Literacy Project Mentor( Placements)
Development At Work Australia
05.2023 - 08.2023
Verified quality of deliverables and conformance to specifications before submitting to clients.
Developed and implemented project plans and budgets to ensure successful execution.
Built strong relationships with external partners/vendors necessary for successful completion of complex projects.
Evaluated project performance on an ongoing basis, recommending adjustments as needed to keep objectives on track for timely completion.
Collaborated closely with project managers to align goals and expectations, ensuring successful outcomes for all parties involved.
Improved overall team competency with targeted training sessions and workshops on relevant skills and tools.
Monitored project progress, identified risks and took corrective action as needed.
Analyzed project performance data to identify areas of improvement.
Maintained open communication by presenting regular updates on project status to customers.
Facilitated workshops to collect project requirements and user feedback.
Reported regularly to managers on project budget, progress, and technical problems.
Self-motivated, with a strong sense of personal responsibility.
Gained extensive knowledge in data entry, analysis and reporting.
Caregiver
Sanctuary Recruitment Agency,
04.2020 - 01.2023
Monitored clients' overall health and well-being and noted significant changes.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Guided patients to restroom to support bladder and bowel relief requirements.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Provided safe mobility support to help patients move around personal and public spaces.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Recorded status and duties completed in logbooks for management.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Applied Social Science - Community Services
Torrens University Australia
Adelaide, SA
05.2024
Certificate III IN Aged Care( Individual Support)
Nurse Training Australia
Sydney, NSW
12.2019
Skills
Program Development
Microsoft Office
Customer Service Management
Strategic Planning
Performance Improvement
Documentation abilities
Languages
English
Professional Working
Timeline
Support Coordinator ( Student Placements)
Optcare Disability Bedford
02.2024 - Current
Caregiver
Eldercare The Village
07.2023 - Current
Digital Literacy Project Mentor( Placements)
Development At Work Australia
05.2023 - 08.2023
Caregiver
Sanctuary Recruitment Agency,
04.2020 - 01.2023
Bachelor of Applied Social Science - Community Services