Pawan Preet Kaur
Truganina,VIC
Summary
Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Child, Youth and Family Violence Support Worker
CSA
, Victoria
06.2023 - Current
- Engage children and youth quickly and effectively and support them in the development of independent living skills
- Supported clients to access education, training or employment opportunities.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Provided emotional and practical support to vulnerable adults.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
PERSONNEL ONLINE SHOPPER
woolworths
06.2023 - 02.2024
- Meet customers who've booked an appointment
- Implemented strategies for improving customer satisfaction ratings.
- Created detailed product descriptions to help customers understand the features of each item.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
FCCVI
01.2023 - 03.2023
- Program planning for support services and community access
bourke
Melbourne
10.2021 - 01.2023
- Keep food preparation areas clean
The Break Inc
06.2022 - 08.2022
- Assisted in budgeting and programming for new day care programs designed for people in need at very low fees
RELIEF AND HUMANITARIAN
Khalsa Aid
01.2021 - 09.2021
- Assisted in the preparation and facilitation of 3 weekend camps for young people with disability, including setting up activities and organising camp resources
KITCHEN-HAND
Broadmeadows
07.2020 - 12.2020
- Provided friendly and efficient service to team members including handling customer queries and issues
PRIMARY TEACHER
Himalaya Public School
07.2017 - 11.2018
- Assisting with daily routines and organising activities that support children's developmental needs and interests
Education
BACHELOR OF COMMUNITY SERVICES -
Stott's College
01.2022
DIPLOMA IN BUSINESS MANAGEMENT -
Computer Point Institute of Technology and Management
Skills
- Microsoft Office (Word, PowerPoint, Access, Excel)
- Online research
- Social media
- Child Abuse Prevention
- Family Case Plans
- Client Screening
- Communications Strategies
- Case Management
- Child Development
- Role Modeling
- Assess Students
- Coaching
- Emotional Support
- Clean Driving Record
- First-aid and CPR
- Behavioral support
Certification
- NDIS worker screening check
- Working with children check
- Senior First Aid
- CPR Certificate
Languages
- Hindi, Fluent
- Punjabi, Bilingual
- English, Advanced
References
References available upon request
Timeline
Child, Youth and Family Violence Support Worker
CSA
06.2023 - Current
PERSONNEL ONLINE SHOPPER
woolworths
06.2023 - 02.2024
FCCVI
01.2023 - 03.2023
The Break Inc
06.2022 - 08.2022
bourke
Melbourne
10.2021 - 01.2023
RELIEF AND HUMANITARIAN
Khalsa Aid
01.2021 - 09.2021
KITCHEN-HAND
Broadmeadows
07.2020 - 12.2020
PRIMARY TEACHER
Himalaya Public School
07.2017 - 11.2018
BACHELOR OF COMMUNITY SERVICES -
Stott's College
DIPLOMA IN BUSINESS MANAGEMENT -
Computer Point Institute of Technology and Management
- NDIS worker screening check
- Working with children check
- Senior First Aid
- CPR Certificate
Similar Profiles
Brennan JonesBrennan Jones
Terminal Superintendent at CSATerminal Superintendent at CSA
Christopher PattersonChristopher Patterson
Video Repair Lead, Retention Supervisor, Customer Service Supervisor at CSAVideo Repair Lead, Retention Supervisor, Customer Service Supervisor at CSA
Manjinder Singh DHILLONManjinder Singh DHILLON
Security Guard at CSASecurity Guard at CSA