Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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PAYAL

PAYAL

Seven Hills,Australia

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Ingram Micro
02.2024 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Support Worker

Trinity Homecare Agency
09.2023 - 02.2024
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.

Director

Pista House
01.2023 - 09.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Collaborated with team members to develop best practices for consistent customer service delivery
  • Handled customer inquiries and suggestions courteously and professionally

Administrator

Minuteman Press Parramatta
06.2022 - 12.2022
  • Streamlined office operations by implementing efficient administrative systems and procedures
  • Improved employee productivity with effective time management strategies for daily tasks
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members

Childcare Teacher

Kidzee Playway School
06.2021 - 01.2022
  • Increased student participation by implementing creative and interactive learning activities
  • Enhanced parent-teacher communication through regular progress updates and conferences, strengthening support networks for students
  • Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter

Education

Masters - Information Technology

Victoria Institute of Technology
12.2025

Bachelors of Arts (Honours) -

Dyal Singh College
01.2021

Skills

  • Organized
  • Communication
  • Critical thinking
  • Teamwork
  • Meeting deadlines
  • Packing Efficiency
  • Shipping and receiving
  • Workplace Cleanliness
  • Order Picking
  • RFID scanning

Languages

English
Punjabi
Hindi

References

Gagan Choudhary, Director, Minuteman Press Parramatta, +61 450 878 715

Timeline

Warehouse Worker

Ingram Micro
02.2024 - 09.2024

Support Worker

Trinity Homecare Agency
09.2023 - 02.2024

Director

Pista House
01.2023 - 09.2023

Administrator

Minuteman Press Parramatta
06.2022 - 12.2022

Childcare Teacher

Kidzee Playway School
06.2021 - 01.2022

Bachelors of Arts (Honours) -

Dyal Singh College

Masters - Information Technology

Victoria Institute of Technology

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