Payal Tailor
Melbourne,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
6
years of professional experience
Work History
Retail Worker
Dan Murphys - Part Of The Woolworths Group
03.2021 - 11.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Assisted customers with prompt and polite support in-person and via telephone.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Supervisor
Austraffic
09.2018 - 02.2021
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted regular reviews of operations and identified areas for improvement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Collected, arranged, and input information into database system.
Warehouse Administrator
Megaxpress Pvt. Ltd.
05.2018 - 08.2018
- Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
- Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Commerce - Accounting And Business Management
Veer Narmad South Gujarat University
Gujarat, India06.2014
Skills
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
- POS Systems
- Creative Thinking
- Reliable and Responsible
- Cash Handling
- Goal-Driven
- Attention to Detail
- Reliability and punctuality
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
Timeline
Retail Worker
Dan Murphys - Part Of The Woolworths Group
03.2021 - 11.2023
Supervisor
Austraffic
09.2018 - 02.2021
Warehouse Administrator
Megaxpress Pvt. Ltd.
05.2018 - 08.2018
Bachelor of Commerce - Accounting And Business Management
Veer Narmad South Gujarat University
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