Payton Mills-Scott

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience
• Processed and enter sales for Exploration products
• Assisted with forecasting and lead times
• Generate stock and back order reports
• Arranged collections and dispatch (local and International)
• Manage daily and end-of-month invoicing
• Coordinate with warehouse team for order processing
• Managing sales email alongside my own daily emails

• Answer and direct phone calls and emails
• Enter purchase orders and Mining data in MS Excel
• Scan, file and manage orders
• Monitor first aid, office supplies and grocery orders
• Books flights and accommodation

Mining Coordinator Assistance (while on leave)

• Process and enter Mining product sales
• Order stock for all branches (local and International)
• Manage shipments and liaise with suppliers
• Coordinate with technical sales and warehouse for processing

Fill in for leave cover

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Managed phone calls, scheduled, coordinated and confirmed appointments.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
• Processed incoming and outgoing lab work

• Supported team members in their tasks, contributing to overall team success.
• Ticketed logs, processed photo's of tickets/ logs using in house system
• Assisted truck drivers and admin team with load ot ticket issues

• Greeted customers and provided outstanding customer service.
• Achieved high accuracy rates with meticulous cash handling and payment processing
• Ensured compliance with local regulations by diligently verifying age requirements for restricted products during sale transactions (alcohol, cigarettes, lotto)
• Trained new employees in proper checkout procedures for excellent customer service

02-2022 to 07-2022 Click and Collect Department

• Ability to learn quickly and adapt to new situations
• Worked effectively in fast-paced environments
• Pick and packed customer orders
• Liaised with customers regarding queries and pricing issues

• Entered data, client documents
• Managed paper and electronic filing systems
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.

In between worked ticketing at the Hawke's Bay Races and a food stall for Horse of the Year.