Peace Uzoma
Support worker
Liverpool,NSW
Summary
Highly motivated Support Worker who focuses on improving clients life true quality support with over six years of experience and proving knowledge of outpatient care continuity of Care and integrated healthcare delivery aiming to leverage my skills to successfully fill the support worker role at your company. I have worked with children, young people with mental, elderly in SIL.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disabilty, aged and mental health support worker
Nobility Care
07.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Improved client independence with structured life skills training.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Administered assessments to identify clients' needs and establish treatment plans.
- Implemented community outreach programs to promote mental health awareness.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Youth Worker
Amondos,
06.2019 - 06.2024
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
- Provided one-on-one mentoring to individuals facing challenges, guiding them towards positive life choices and opportunities.
- Implemented peer mentoring program, strengthening leadership skills and peer support networks among participants.
- Trained new staff and volunteers in youth work best practices, ensuring high-quality support and services.
- Strengthened family connections with regular communication and support sessions, reducing instances of youth homelessness.
- Assisted in developing grant proposals to support social service initiatives.
Education
Diploma - Community of Services
01.2023
Skills
Great communication skills
Empathetic
Detail oriented
Eager to learn and develop new
experiences
A team player
Ability to work independently
Certification
Diploma in community service
Certificate IV in Disabilty
Certificate III in Disabilty and Age care
First certificate
CPR
NDIS screening check
Working with children’s check
police check
Reference
Upon request
Timeline
Disabilty, aged and mental health support worker - Nobility Care
07.2021 - Current
Youth Worker - Amondos,
06.2019 - 06.2024
Victoria Healthcare College - Diploma, Community of Services
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