Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Pearl Dsa

Currambine,WA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs and directing to desirable merchandise. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. A fast learner with an enthusiastic and positive attitude towards work.

Overview

1
1
year of professional experience

Work History

Retail Team Member

Angela Mascarenhas
India, Goa
11.2020 - 11.2021
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Managed inventory, monitored sales floor and assister customers with prompt and polite support.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Business Development Associate

Pascolinho Dsa
India, Goa
01.2020 - 07.2020

Enhanced sales techniques and marketing plans to strengthen business development efforts.

  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Developed business pipeline using cold and warm techniques.
  • Negotiated contracts and closed sales with new and existing clients.
  • Managed over 35 calls per day, leading sales by up to 10%.

Education

Master of Applied Finance - International Finance

University of Western Australia
Perth, WA
07.2024

BBA - Finance

Christ University
India
07.2022

Skills

  • Locating Merchandise
  • Brand Awareness Generation
  • Merchandising and Display
  • Effective Customer Communication
  • Managing Cash Register
  • Strong Communication and Interpersonal Skills
  • Teamwork Skills
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Ability to Lift 40 Pounds

References

1. Pascoalinho Dsa

Business Development Associate role

+91 9822164592


2. Angela Mascarenhas

Retail Team Member role

+91 9850466337

Timeline

Retail Team Member

Angela Mascarenhas
11.2020 - 11.2021

Business Development Associate

Pascolinho Dsa
01.2020 - 07.2020

Master of Applied Finance - International Finance

University of Western Australia

BBA - Finance

Christ University
Pearl Dsa