Pearl Feaunati
Collingwood Park
Summary
Experienced professional with a decade of experience in the Community Services field, recognized for achieving substantial results. Proficient in building strong internal and external relationships to drive essential goals. Thrives in fast-paced environments, skilled in identifying and enhancing team members' strengths through performance improvement strategies that yield measurable outcomes. Strong networking skills for establishing crucial connections with local employers and community support organizations, improving team efficacy. Committed to ongoing learning to exceed expectations and support continuous improvement initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Manager
BUSY At Work
Brisbane South-East
08.2022 - Current
- Lead a high-performance culture through setting, monitoring, and measuring the achievement of objectives.
- Lead Workforce Australia Employment Services teams across the Brisbane South-East region to achieve KPI’s regarding performance, quality of service and revenue.
- Ensure a high standard of care, support and development is provided to all staff within the region.
- Develop and maintain operational relationships with relevant government bodies, community organisations and employers.
- Ensure services and programs follow all federal and state legislation, funding regulations/requirements, certifications, and licensing requirements.
- Conduct performance appraisals with staff and where required implement performance management.
- Ensure provision of a safe working environment for all employees
- Contribute to the strategy, direction and future planning of Workforce Australia Employment Services
- Ensure our customers are treated with respect, integrity and professionalism.
Site Leader
BUSY At Work
Woodridge and Upper Mount Gravatt
06.2022 - 08.2022
- Lead, coach and empower the team to achieve contractual, caseload, employer engagement, placement and outcome objectives.
- Provide effective leadership and promote a positive culture within the Workforce Australia team.
- Motivate and engage the team through various stages of employment action plan and placements.
- Ensure financial and contractual KPIs are met for the site.
- Develop and nurture a range of industry, employer and support service contacts.
- Develop and utilise a network of Registered Training Organisations and local Community groups to provide education and training opportunities to participants
- Apply effective performance management to achieve team targets.
Senior Employment Development Officer – Youth Engagement
Challenge Employment and Training
01.2020 - 05.2022
- Develop a community engagement network across Transition to Work footprint and align with SQW and other business areas to reduce duplicity of activities.
- Work with High Schools and Link and Launch for Group 2 growth, business development and engagement. Including presentations, hosting open days and other activities to engage with Year 13 and those disengaging from school.
- Conduct weekly reviews with staff on engagement, participant issues or concerns and ways to ensure we meet our engagement approach.
- Guidance and implementation of model and youth support for all staff with a focus on group engagement approach, work readiness workshops and intensive programs
- Group model coaching, mentor, support, and assessment across all sites to ensure sites are standardised in their approach.
- Continue to develop an Intensive engagement model (pioneer program) across all sites.
- Develop tools, techniques and tool kits for group delivery aligned to Transformative Agenda and Work Readiness Approaches
- Liaise with internal supports and others to identify work experience and work placement opportunities that complement job readiness.
- Work with operational support and Coordinator on marketing materials that promote our Youth Programs
- Case Management engagement and support to intensive need participants across all sites (as part of caseload)
- Work with Coordinator to develop across-site education and employment project outcomes strategies.
Employment Development Officer
Challenge Employment and Training
06.2019 - 01.2022
- Liaising with families and support networks when applicable with reaching goals
- Assistance with referrals and advocacy where needed. To assist youth and young adults with access to relevant mainstream and specialist services. E.g.-Drug and Alcohol, Mental Health, Homelessness Services
- Leading the design and execution of tailored employment pathway plans.
- Quality and compliance driven outcomes to adhere to government contracts requirements.
- Support job seekers to develop the confidence and build their skills to re-enter the workforce.
- Helping employers to find the right person for the job, through reverse marketing and cold calling.
- Using your strong interpersonal skills to proactively build and nurture strong relationships with key stakeholders.
- Provide important education on employment barriers and community stigmas to all stakeholders.
- Proactively manage employer vacancies including vacancy assessment, advertising, screening & vetting, referring & representing suitable candidates
- Post placement support of job seekers and employers.
Placement Consultant
yourtown
Brisbane South-East
09.2016 - 03.2019
- Leading the design and execution of tailored employment pathway plans including referrals to RTO’s and education institutions.
- Quality and compliance driven outcomes to adhere to government contracts requirements.
- Support job seekers to develop the confidence and build their skills to re-enter the workforce.
- Helping employers to find the right person for the job, through reverse marketing and cold calling.
- Using your strong interpersonal skills to proactively build and nurture strong relationships with key stakeholders.
- Provide important education on employment barriers and community stigmas to all stakeholders.
- Proactively manage employer vacancies including vacancy assessment, advertising, screening & vetting, referring & representing suitable candidates
- Post placement support of job seekers and employers.
Placement Consultant
MAX Employment
National
07.2015 - 08.2016
- Leading the design and execution of tailored employment pathway plans.
- Quality and compliance driven outcomes to adhere to government contracts requirements.
- Support job seekers to develop the confidence and build their skills to re-enter the workforce.
- Helping employers to find the right person for the job, through reverse marketing and cold calling.
- Using your strong interpersonal skills to proactively build and nurture strong relationships with key stakeholders.
- Provide important education on employment barriers and community stigmas to all stakeholders.
- Proactively manage employer vacancies including vacancy assessment, advertising, screening & vetting, referring & representing suitable candidates
- Post placement support of job seekers and employers.
Community Transition Officer
Athletes for Life
Brisbane Youth Detention Centre
01.2013 - 01.2016
- Facilitating Sports Programs and worked with pastoral team to identify children at risk of exclusion and devise a programme to reengage the children through sport
- Connecting with Young Offenders on release and work with parents to identify sporting opportunities for children outside of school to encourage participation, confidence and discipline.
- Liaising with other programs that Youth would like to engage with
- Mentor identified children on a daily basis both in class support and through sporting activities
- Connect and liaise with outside agencies, such as sports clubs and other schools, in relation to sporting events.
- Promotion of sports and links with the local community.
- Demonstrated experience in in-service training, relevant performance management arrangements and other meetings as directed and in line with policies and procedures.
Teachers Aide
Milpera State High School
01.2014
- Managed and monitored student behaviour on playground daily.
- Provided individualized instruction to students requiring additional help with lessons.
- Adeptly coordinated supplemental reading lessons to achieve 100% grade-level aptitude in reading group.
- Teamed up with private school administrator to improve record maintenance
- Support teachers, administrators, and paraprofessionals in creating successful learning environment.
- Prepare and distribute weekly homework packets to achieve an average of 95% completion rate.
- Work closely with classroom teacher to create unique successful instructional lessons.
- Coordinate and manage after-school program to provide homework assistance to 35 children.
- Organize and supervise annual tide pool field trip for fifth grade classes.
- Grade homework and lessons, achieving average two-day turnaround results.
Education
Diploma - Community Service
Frontier Institute of Technology
Glenroy, VIC11-2020
Skills
- Effective communication
- Positive attitude
- Relationship building
- Serving diverse communities
- Student engagement
- Multicultural awareness
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
Certification
- Mental Health First Aid Training - 2023
- Blue Card - Expires April 2026
Languages
Samoan
Full Professional
Timeline
Regional Manager
BUSY At Work
08.2022 - Current
Site Leader
BUSY At Work
06.2022 - 08.2022
Senior Employment Development Officer – Youth Engagement
Challenge Employment and Training
01.2020 - 05.2022
Employment Development Officer
Challenge Employment and Training
06.2019 - 01.2022
Placement Consultant
yourtown
09.2016 - 03.2019
Placement Consultant
MAX Employment
07.2015 - 08.2016
Teachers Aide
Milpera State High School
01.2014
Community Transition Officer
Athletes for Life
01.2013 - 01.2016
Diploma - Community Service
Frontier Institute of Technology