Pearl Indigo Higgins

• To ensure the smooth operation of the practice's daily activities, including coordination and execution of doctor's consulting sessions over three different practices with six consulting physicians.
• Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
• Ensuring regulatory requirements are maintained, including Medicare requirements along with details relating to the Privacy Act and other relevant regulatory frameworks
• Checked patient insurance, demographics, and health history to keep information current. Along with coordinating patient and sleep study scheduling, check-in, check-out and keeping on top of payments and third party billings.
• Liaising with hospitals and other specialist clinics to further patient care.
• Performing polysomnography (PSG) for the diagnosis and treatment of sleep and arousal disorders.
• Connecting electrodes that are used to record EEG, EOG, EMG, ECG and following the MBS guidelines whilst conducting the PSG.

• DreamCity offers engaging, hands-on STEAM learning experiences designed by teachers for school excursions.
• My role consisted of teaching children aged 5 through to 15 about careers they could pursue in their futures. I was also responsible for training new employees and helping to manage weekend shifts, covering breaks and ensuring customer satisfaction.
• Worked effectively in fast-paced environments.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Enforced rules and managed behaviour through developmentally appropriate discipline.
• Monitored entrances and exits to maintain safety and organized environments.

• Being the first point of contact for community members attending our drive through COVID testing clinics.
• Assisting with continuous improvement and streamlining processes to manage client wait times and improve overall experiences.
• Adhering to COVID-19 safety plan requirements related to PPE, hand hygiene, social distancing, and environmental cleaning.
• Working in an emotionally charged environment and de-escalating situations.
• The ability to be agile and resilient in a changing environment.
• Obtained certificates in hand hygiene, management of occupational exposures, and principles of infection prevention and control.
• Donned and removed personal protective equipment (PPE) per company protocols.
• We conducted 85,000 PCR tests and distributed over 200,000 Rapid Antigen tests.
• Cultivated interpersonal skills by building positive relationships with others.

• Visited assigned neighborhoods and knocked on doors to encourage participation in the Census.
• Met with supervisor to review procedures, report issues or concerns, and receive instructions.
• Interviewed residents in assigned areas to explain the purpose of the Census, ask questions, and record answers.
• Maintained and submitted records of hours worked, miles driven, and expenses incurred to facilitate accurate reporting measures.
• Served as the last line of defence to obtain an accurate count for federal funding and fair political representation.

• Assisted with mobility classes to elderly, consisted of light arm exercises and walking movements.
• Observed and shadowed nurses doing their rounds at the 5am and the 6pm shifts.
• Improved my understanding of how a workplace flows specifically a hospital functions.

Taught and modeled safe ice skating practices, provided tips on how to safely fall and stand up and minimise injuries.

• Greeted visitors and customers upon arrival, offered assistance, booking skating sessions.
• Assisted in the cafe, cleaned, took orders, performed stocktakes, and delivered food.
• Talked to the general public when skating around ensuring people are comfortable ice skating.