Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Pedro Almeida

Narre Warren

Summary

Hi there, my name's Pedro, and I’m a Hydrovac Operator with a strong work ethic and a solid background in excavation and underground utility locating. I take pride in working safely and efficiently. Although I love my job, I’ve got a young family at home, so I’m currently looking for steady, full-time work where I can contribute to a reliable company and build something long-term. I’m punctual, dependable, and always willing to go the extra mile to get the job done right. Looking forward to any opportunities in this role.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hydrovac Operator

Controltech Solutions
01.2024 - Current
  • Completed pre- and post-trip inspections of vehicle and equipment.
  • Ensured optimal performance of hydrovac equipment by diligently adhering to manufacturer guidelines and protocols.
  • Used high-pressure water and vacuum system to remove dirt and debris from specific locations.
  • Provided excellent customer service, addressing client concerns promptly and professionally while establishing strong relationships.

Parts Specialist

Mercedes Benz Ringwood
07.2016 - 11.2023
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Office Clerk

The Avenue Private Hospital
06.2012 - 06.2016
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Education

High School Diploma -

Lyndale Secondary College
Dandenong, VIC
11-2011

Skills

  • Safety awareness
  • Emergency procedures
  • Verbal and written communication
  • Problem-solving skills
  • Clean driving record
  • Reliable
  • Flexible
  • Good attitude
  • Willingness to learn

Certification

  • Victorian Heavy Rigid License
  • Construction induction card (White card)
  • Rail Industry Worker ticket
  • Level 2 First Aid and CPR
  • Working at Heights ticket

Timeline

Hydrovac Operator

Controltech Solutions
01.2024 - Current

Parts Specialist

Mercedes Benz Ringwood
07.2016 - 11.2023

Office Clerk

The Avenue Private Hospital
06.2012 - 06.2016

High School Diploma -

Lyndale Secondary College

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Pedro Almeida