A hardworking and enthusiastic person who is eager to contribute their skills in the fiance and economic field with a positive attitude. Well educated in optimal business decision-making, investment decisions and the Australian economy, and willing to learn a whole lot more by investing myself in an area of employment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ralph Lauren
11.2022 - Current
Significantly contributed to sales revenue by building strong rapport with customers and providing guidance in order to meet their needs
Boosted customer satisfaction levels through warm and welcoming service, diligence when addressing concerns or issues and patience with customer requests
Increased customer loyalty and retention by creating meaningful relations, and encouraging customers to sign up to have an account with us
Helped to achieve sales targets and budgets by maintaining a high level of product knowledge and consistently implementing company specific sales strategies
Collaborated with team members to improve overall store performance by sharing strategies and offering support
Received multiple monetary rewards for achieving large individual sales
Wait Staff Member
Rock Sugar Pan Asian Kitchen
03.2022 - 02.2023
Enhanced customer satisfaction by providing attentive service and efficiently addressing any issues
Contributed to an enjoyable dining experience by being friendly, inviting and enthusiastic with customers
Maintained cleanliness in dining area through managing table resets and clearing plates between courses
Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests
Helped customers with dietary restrictions to maintain safe food practices and clearly informed kitchen staff where necessary
Worked with POS system to place orders, manage bills, and handle order changes
Investor Services Officer
Netwealth
06.2021 - 12.2021
Developed a great amount of interpersonal and communication skills as an intern, working within a strong and united team
Worked both in the office and at home using Teams, which required a high level of responsibility to complete tasks within a timeframe and be present for daily meetings
Dealt with client fees and accounts which involved detecting issues requiring attention
Spent time meticulously and carefully managing amendments/changes to client accounts
Education
Bachelor of Commerce - Finance And Economics
The University of Melbourne
Melbourne, VIC
06.2024
VCE -
Presbyterian Ladies' College
Melbourne
12.2020
Skills
Teamwork and Collaboration
Time Management
Building rapport
Sales expertise
Problem solving
Organisation
Leadership
Analysis
Accomplishments
Appointed by the Principal of Presbyterian Ladies’ College (PLC) to the Student Leadership Team (2020)
Full School Colours in Netball (2020)
Member of the PLC World Vision Committee (2019)
Social Action Captain (2019)
Involvement in the year 8, 9 and 11 school production through acting (2016-2019)
10-year Lorne Mountain to Surf 8km run participant (as of 2019)
Elected to represent PLC in Malawi, Africa on a school trip to their sister school in Neno (2018)
Sport Highly Commended Award – Netball (2018)
Work experience with World Vision (2018)
Duke of Edinburgh Award: Bronze (2017)
Surf Life Saving member with Lorne Surf Life Saving Club (2008-2016)