Peggy Chu
Kelvin Grove,QLD
Summary
Language skills:
- Fluent in English and Chinese (Mandarin)
- Facilitating effective cross-cultural communication and interaction.
Overview
5
5
years of professional experience
Work History
Front Desk Officer
Australia Post
03.2022 - 09.2023
- Effectively resolved customer issues, ensuring a positive experience and high levels of satisfaction.
- Accurate data entry and attention to detail
- Strong interpersonal and communication abilities
- Time management and multitasking
- Familiarity and Knowledge of shipping and postal regulations
- Team collaboration and cooperation
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Cashier & Waitress
Boba Chicken
11.2018 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Managed cash transactions accurately and efficiently
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Event Management Intern
EIC Education
01.2021 - 09.2021
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Utilized social media to promote events and increase attendance.
Volunteer Worker
UQ Open Day As Event Manager
07.2021 - 07.2021
- Skilled at minimizing risk through implementation of safety policies
- Strong interpersonal, communication and team-building skills
Education
Business Management - International Business
University of Queensland
Brisbane, QLD12.2022
Middle - High School - Focused Most On Business Subjects
Kelvin Grove State College
Kelvin Grove, QLD11.2019
Diploma - Business
Barrington College & Axiom
Brisbane11.2019
Skills
- Banking - Cheque, Bank deposit/withdraw, processing Money orders, Western Union
- Managing substantial cash on hand
- Language skills
- Multi-cultural
- Effective communication with team members and customers
- Problem-solving skills
- Multi-tasking
- Time management
Timeline
Front Desk Officer
Australia Post
03.2022 - 09.2023
Volunteer Worker
UQ Open Day As Event Manager
07.2021 - 07.2021
Event Management Intern
EIC Education
01.2021 - 09.2021
Cashier & Waitress
Boba Chicken
11.2018 - 11.2021
Business Management - International Business
University of Queensland
Middle - High School - Focused Most On Business Subjects
Kelvin Grove State College
Diploma - Business
Barrington College & Axiom