Summary
Overview
Work History
Education
Skills
Timeline
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Peggy Chu

Kelvin Grove,QLD

Summary

Language skills:

- Fluent in English and Chinese (Mandarin)

- Facilitating effective cross-cultural communication and interaction.

Overview

5
5
years of professional experience

Work History

Front Desk Officer

Australia Post
03.2022 - 09.2023
  • Effectively resolved customer issues, ensuring a positive experience and high levels of satisfaction.
  • Accurate data entry and attention to detail
  • Strong interpersonal and communication abilities
  • Time management and multitasking
  • Familiarity and Knowledge of shipping and postal regulations
  • Team collaboration and cooperation
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.

Cashier & Waitress

Boba Chicken
11.2018 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed cash transactions accurately and efficiently
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Event Management Intern

EIC Education
01.2021 - 09.2021
  • Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
  • Researched assigned events and identified possible partnerships aligned with event concepts.
  • Utilized social media to promote events and increase attendance.


Volunteer Worker

UQ Open Day As Event Manager
07.2021 - 07.2021
  • Skilled at minimizing risk through implementation of safety policies
  • Strong interpersonal, communication and team-building skills

Education

Business Management - International Business

University of Queensland
Brisbane, QLD
12.2022

Middle - High School - Focused Most On Business Subjects

Kelvin Grove State College
Kelvin Grove, QLD
11.2019

Diploma - Business

Barrington College & Axiom
Brisbane
11.2019

Skills

  • Banking - Cheque, Bank deposit/withdraw, processing Money orders, Western Union
  • Managing substantial cash on hand
  • Language skills
  • Multi-cultural
  • Effective communication with team members and customers
  • Problem-solving skills
  • Multi-tasking
  • Time management

Timeline

Front Desk Officer

Australia Post
03.2022 - 09.2023

Volunteer Worker

UQ Open Day As Event Manager
07.2021 - 07.2021

Event Management Intern

EIC Education
01.2021 - 09.2021

Cashier & Waitress

Boba Chicken
11.2018 - 11.2021

Business Management - International Business

University of Queensland

Middle - High School - Focused Most On Business Subjects

Kelvin Grove State College

Diploma - Business

Barrington College & Axiom

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Peggy Chu