PEI-TZU CHANG
Boronia,Australia
Summary
My name is Andie. I enjoy working in a fast-paced environment. Have been working in retail industry for over 9 years. Have strong retail and customer service experience with sound knowledge of retail operations such as, stock control and visual merchandising. Can work independently with excellent time management skills and problem-solving skills with the ability to multi-task. And also enjoy working with a team.
Overview
6
6
years of professional experience
Work History
Store Supervisor (3IC)
Adidas Originals
06.2024 - Current
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organising merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and inventory control.
Assistant Store Manager
SUNGLASSHUT
12.2023 - 06.2024
- Engage with clients and build long term relationships using various clienteling tools that allow you to cultivate brand loyalty
- Support the back of house team with cycle count and stock take processes as required from time to time, specific to your department
- Processing of domestic/international deliveries, maintaining stock and equipment of back of house
- Complete daily tasks such as stock transfer/order/replenishment
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Senior Sales Associate
CHRISTIAN LOUBOUTIN
06.2022 - 08.2023
- Stock control, store procedures, organising teams around the store to optimise sales, managing store security and tracking the teams sales performance
- Driving sales and profitability in store
- Maintain store visual merchandising and promotion updates
- Investigate stock variances and stocktake reports
- POS operating and banking
- Contribute to the successful workforce planning and roster to ensure we remain within budget
Store Leader
BLACK SHEEP UGG STORE
04.2019 - 06.2022
Education
Certificate IV - REAL ESTATE
SKILLED UP
Melbourne, VIC10-2024
DIPLOMA OF BUSINESS - Business Administration And Management
SHIH SHIN UNIVERSITY
TAIPEI, TAIWAN06-2014
Skills
- Sales & CRM related databases
- Excel / Outlook / Microsoft
- Operations management
- Store merchandising
- Health and Safety reports
- Inventory management
- Tracking team sales performance
- Problem-solving
- Workforce planning and roster management
Languages
English
Mandarin
Timeline
Store Supervisor (3IC)
Adidas Originals
06.2024 - Current
Assistant Store Manager
SUNGLASSHUT
12.2023 - 06.2024
Senior Sales Associate
CHRISTIAN LOUBOUTIN
06.2022 - 08.2023
Store Leader
BLACK SHEEP UGG STORE
04.2019 - 06.2022
Certificate IV - REAL ESTATE
SKILLED UP
DIPLOMA OF BUSINESS - Business Administration And Management
SHIH SHIN UNIVERSITY
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