Pei-Yi Chin
Mascot,NSW
Summary
Driven professional with a proven track record in customer service and payment processing, notably at Supermarket. Excelled in POS systems and drawer balancing, enhancing transaction efficiency by 30%. Demonstrated exceptional interpersonal skills at Aboriginal Elders Village, significantly improving event organization and client advocacy. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Supermarket
07.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Volunteer
Aboriginal Elders Village
04.2020 - 01.2023
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Education
BBA - Accounting And Marketing
University of New South Wales
Sydney, NSW08.2026
Skills
- POS Systems
- Payment Processing
- Drawer balancing
- ID Verification
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Cashier
Supermarket
07.2022 - 02.2023
Volunteer
Aboriginal Elders Village
04.2020 - 01.2023
BBA - Accounting And Marketing
University of New South Wales
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