Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Pei-Yun (Yvette) Tsai

Sydney,Australia

Summary

Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Lynch Group
04.2025 - Current
  • Led the end-to-end development of supplier self-assessment surveys, enhancing ESG data collection and compliance tracking
  • Liaised with procurement, IT, and international suppliers to streamline rollout, improving engagement and response rates
  • Maintained audit-ready supplier records and dashboards in SharePoint and internal systems
  • Delivered multilingual communication support, translating key ESG documents in English, Mandarin, and Simplified Chinese

Waitress

Izu Village
07.2024 - 09.2024
  • Cultivated exceptional customer service skills, ensuring guest satisfaction through attentive table service and efficient order management.
  • Optimised table turnover rates while maintaining high-quality service, contributing to increased restaurant efficiency and revenue.

Translator

NETVOX Technology CO., LTD.
03.2022 - 12.2022
  • Acquired customer service expertise by assisting FAEs in handling client inquiries and support.
  • Analysed complex technical documents, ensuring accurate translations that maintained the integrity of specialised terminology and concepts.
  • Streamlined translation processes, significantly reducing turnaround times and improving overall efficiency in client support operations.

Cashier/Salesclerk

DONQ Bakery
09.2020 - 07.2021
  • Enhanced customer service skills by assisting customers with purchases and inquiries in a fast-paced environment.
  • Cultivated attention to detail by ensuring accurate checkout processes and maintaining product presentation.

Florist

Lynch Group Australia
06.2019 - 08.2019
  • Fostered strong teamwork within a multicultural environment, contributing to seamless operations and improved efficiency in floral growing processes.

Education

Master of Commerce - Marketing and Business Information Systems

University of Sydney
07-2025

Skills

  • Customer service
  • Dedicated team player
  • Time management
  • Strong problem solver
  • Documentation and recordkeeping
  • Administrative support

Timeline

Administrative Assistant

Lynch Group
04.2025 - Current

Waitress

Izu Village
07.2024 - 09.2024

Translator

NETVOX Technology CO., LTD.
03.2022 - 12.2022

Cashier/Salesclerk

DONQ Bakery
09.2020 - 07.2021

Florist

Lynch Group Australia
06.2019 - 08.2019

Master of Commerce - Marketing and Business Information Systems

University of Sydney
Pei-Yun (Yvette) Tsai