Peita M Stewart
Wonga Beach ,Australia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
House Keeping Supervisor
Mantra Group
Port Douglas, QLD
06.2016 - 06.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
Bartender/Duty Manager
Mossman Bowls Club
Mossman, QLD
06.2022 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Mossman State High School
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Organizational skills
- Critical thinking
- Problem-solving
- Flexible and adaptable
Timeline
Bartender/Duty Manager
Mossman Bowls Club
06.2022 - Current
House Keeping Supervisor
Mantra Group
06.2016 - 06.2022
Mossman State High School