PAEA TONGA MAFI
Sydney
Summary
I am a motivated, enthusiastic, vibrant wife and mother who has been trusted to lead others in my local community and church. I am always striving to be as good and compassionate as those who have gone before me providing me with the correct tools that has helped and edified me for all roles and challenges I have taken. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion with excellence.
During high school I successfully combined my studies with work experience and other commitments to build my character to be self-motivated, organized and capable of working under pressure with grace. I have a clear, logical mind with a practical and respectful approach to problem solving and a drive to see things through to completion.
I have recently moved from Dargaville, New Zealand to Sydney, Australia to build something new and fresh with my household. I am looking forward to what Sydney has to offer as I am ready to give my best, create new relationships and look forward to building and being a part of a new and growing community.
Overview
12
12
years of professional experience
Work History
Support Worker
Kaurilands Dargaville
09.2024 - 01.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Food preparation
Admin/Receptionist
Dargaville Medical Centre
10.2022 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Nightfill
The Warehouse
03.2020 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hospitality Assistant
KFC
05.2013 - 05.2014
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Implemented proper food handling procedures, ensuring the safety of all dishes served to guests.
- Maintained compliance with local health codes by implementing strict sanitation standards throughout all aspects of food handling and preparation.
- Utilized proper food handling techniques to minimize cross-contamination risks and the potential for foodborne illnesses.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Aided in maintaining a safe work environment by adhering to health code regulations during food handling processes.
- Evaluated employee hygiene practices to ensure compliance with proper food handling procedures.
- Identified and resolved customer complaints concerning food or lodging.
- Maintained exacting standards of quality and performance.
Pick/Packer Associate (TEMP WORK)
Net Link
08.2012 - 11.2012
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
Junior Clerk (WORK EXPERIENCE)
Auckland District Court
09.2012 - 10.2012
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Maintained inventory of office supplies and placed orders.
- Performed data entry tasks diligently ensuring accuracy of entered information leading to correct record-keeping practices.
Education
NCEA Level 2 -
11-2012
Skills
- Health and safety awareness
- Daily living assistance
- Confidentiality and privacy
- Meal preparation
- Skill development
- Empathy and patience
Timeline
Support Worker
Kaurilands Dargaville
09.2024 - 01.2025
Admin/Receptionist
Dargaville Medical Centre
10.2022 - 01.2025
Nightfill
The Warehouse
03.2020 - 07.2020
Hospitality Assistant
KFC
05.2013 - 05.2014
Junior Clerk (WORK EXPERIENCE)
Auckland District Court
09.2012 - 10.2012
Pick/Packer Associate (TEMP WORK)
Net Link
08.2012 - 11.2012
NCEA Level 2 -
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