Pem Choki
Spring Hill,QLD
Summary
Dynamic Barista Shift Supervisor at Star Bucks coffee shop with a proven track record in enhancing team productivity and profitability. Expert in espresso machine operation and barista training, I excel in problem-solving and communication, driving efficient service and maintaining high-quality standards. Successfully managed inventory and improved workflow during peak hours.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Pem Choki
01.2020 - 06.2025
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new baristas on beverage preparation and customer service techniques.
- Managed inventory levels, placing orders to maintain stock availability for peak hours.
- Implemented workflow improvements, enhancing team productivity during busy shifts.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
Education
High School Diploma -
Motithang Higher Secondary School
Bhutan12-2012
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Espresso machine operation
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking ability
- Excellent communication
- Latte art expertise
- Shift scheduling
- Adaptability to change
- Customer service
Certification
- Certified Barista, [Starbucks] - [5 years of experience] at middle east, Abu dhabi.
Languages
English
Professional Working
Interests
- Photography
- Cake Decorating
- Personal Development and Self-Improvement
- Road Trips
- Enjoy participating in [activity] for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Baking
Timeline
Barista Shift Supervisor
Pem Choki
01.2020 - 06.2025
High School Diploma -
Motithang Higher Secondary School
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