Pema Lhamo
Kaleen,ACT
Summary
Dedicated and empathetic, with a proven track record at Hall and Prior, I excel in delivering compassionate client care and effective behavior management. Leveraging strong observational skills and emotional support, I've significantly enhanced client well-being and independence. My commitment to confidentiality, punctuality, and respectful communication sets me apart in fostering trust and dignity in care environments.
Overview
1
1
Certification
Work History
Carer
Hall and Prior
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
- Improved patient well-being by providing compassionate and attentive care.
- Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
- Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
- Developed recreational activities tailored to individual interests, enhancing overall quality of life for clients in care settings or at home environments.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- Transported patients to appointments and social activities, ensuring punctual arrival and a comfortable experience en route.
- Remained alert to problems or health issues of clients and competently responded.
- Enhanced quality of life for clients through personalized care plans tailored to individual needs.
- Responded to patient emergencies promptly, initiating appropriate action and notifying relevant professionals when necessary.
- Administered medications accurately, ensuring proper dosage and timely intake.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Facilitated communication between patients and healthcare providers, advocating for the best possible care solutions.
- Managed nutritional needs of patients by preparing meals, monitoring food intake, and adjusting diets as necessary.
- Conducted regular assessments of patients'' physical and mental status, communicating findings to medical staff as needed.
- Provided end-of-life care with compassion and dignity allowing clients to pass away peacefully in their preferred setting.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Support Worker
Caring Society
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Promoted community integration by providing extensive physical, emotional and social support.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
- Improved client independence with structured life skills training.
- Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
- Conducted regular assessments of client needs, adjusting support plans to better serve them.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Documented client progress and activities in accordance with agency policies and procedures.
Disability Support Worker
Verity Care
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Education
Certificate III - Individual Support Worker
Advance College
Sydney, NSWSkills
- Reliability and punctuality
- Adaptable and flexible
- Confidentiality and privacy
- Emotional resilience
- Professional boundaries
- Hygiene maintenance
- Housekeeping
- Physical strength
- Assisting with mobility
- Transportation assistance
- Meal preparation
- Patience and tact
- Nutrition
- First aid and CPR
- Observational skills
- Health and dignity assurance
- Relationship building
- Daily living assistance
- Dependable and responsible
- Compassionate care
- Time management
- Team collaboration
- Respectful and compassionate
- First aid and safety
- Emotional support
- Behavioral management
- Flexible schedule
- Documentation
- Compassionate communication
- Strong ethics
- Verbal and written communication skills
- Patient care
- Language fluency
- Flexible schedule and availability
- Client documentation
- Dementia care
- Problem-solving
- Basic housekeeping
- End-of-life care
- Medication and appointment reminders
- Multitasking and organization
- Progress documentation
- Mobility assistance
- COVID-19 safety policies
- ADL assistance
- PPE usage
- Incident reporting
- Care plan management
- Personal hygiene assistance
- Patient assessments
- Care plan assessment
- Clinical quality program standards
- Supportive companionship
- Patient companionship
- Behavior redirection
- Hoyer lifting equipment
- Heavy lifting
- Client transportation
- Disability support
- At-home care instruction
- Dining room support
- Patient mobility assistance
- Empathetic listening
- Compassionate client care
- Community activities
Certification
Certificate III in individual support
First aid certificate
Current WWVP
CPR
International drivers license
National police check
Comprehensive car insurance
Languages
English
Full Professional
Hindi
Limited Working
Nepali
Full Professional
Korean
Limited Working
Timeline
Carer
Hall and Prior
Support Worker
Caring Society
Disability Support Worker
Verity Care
Certificate III - Individual Support Worker
Advance College