Bibek Timilsina
Burwood,NSW
Summary
Dedicated Customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader(bartending)
Coogee Bay Hotel
12.2021 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Bartender
Coogee Bay Hotel
12.2020 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Education
Certificate IV - Information Technology
Australian Harbour International College
Town Hall, Sydney03.2019
+2 High School - Computer Science
South Western College
Kathmandu, Nepal01.2017
Skills
- Bar Operations and Logistics
- Outstanding Customer Service
- Professional Service Standards
- Workflow Efficiency
- Safety and Sanitation Standards
- Teamwork and Professionalism
- Hospitality and Guest Service
Timeline
Team Leader(bartending)
Coogee Bay Hotel
12.2021 - Current
Bartender
Coogee Bay Hotel
12.2020 - 12.2021
Certificate IV - Information Technology
Australian Harbour International College
+2 High School - Computer Science
South Western College
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