Pene Pologa
Melbourne,Victoria
Summary
To gain my experiences within a role that will allow me to develop, both my personally and professional skills. The day after I graduated Year 12 from high school, I have gone out and apply for jobs to try new things and workforce to gain my experiences and to also find what I'm passion about before starting to study for my future career in university. I have a passion for IT and Technology, which lead me wanting to study Cyber Security as my future career. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Container
Kmart
Melbourne, Victoria
05.2021 - 06.2022
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Coordinated activities for team of various manufacturing workers.
- Improved workplace safety to reduce accidents and near-misses.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Container Unloading
Woolworths
Melbourne, Victoria
06.2020 - 01.2021
- Operated and monitored cranes equipped with dredging attachments to dredge waterways.
- Maintained robotic and mechatronic equipment to meet industry standards.
- Performed high risk work while respecting occupational safety procedures.
- Calculated loads' centre of gravity to maximise efficiency of crane operations.
- Assisted in orderly and safe movement of heavy loads.
Picker and Packer
Lynch Group
Melbourne, Victoria
01.2020 - 05.2020
- Completed work orders and packing slips with accuracy.
- Packaged products using skin wrap machines.
- Verified final dispatches for quality, accuracy and consistency.
- Processed orders using handheld scanners with speed and precision.
- Labelled and organised packages for accurate deliveries.
- Kept clean working area, reporting any issues to management.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs.
Picker and Packer
Truganina Allied
Melbourne, Victoria
12.2019 - 02.2020
- Completed work orders and packing slips with accuracy.
- Packaged products using skin wrap machines.
- Verified final dispatches for quality, accuracy and consistency.
- Processed orders using handheld scanners with speed and precision.
- Labelled and organised packages for accurate deliveries.
Customer Service
Big Sam
Saint Albans, Victoria
01.2017 - 08.2018
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Assisted customers with varying questions using product knowledge and service expertise.
- Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
Customer Services
Target
Watergarden, Victoria
02.2016 - 01.2017
- Devised and published metrics to measure organisation's success in delivering world class customer service.
- Supervised new staff and monitored performance to drive productivity.
- Liaised between customers and internal departments to address and resolve customer service concerns.
- Completed documentation and logs each day, generating detailed weekly reports.
Education
Year 12 - IT
St Albans Secondary College
Melbourne, Victoria 01.2016 - 10.2018
high school - All subjects
Sunshine North Campus
Melbourne, Victoria 01.2013 - 12.2015
Skills
- Workforce training
- Reporting and analysis
- Problem-Solving
- Teamwork and Collaboration
- Decision-Making
- Training and Development
- Lead management
- Customer experience
- Staff training and mentorship
- Photographic editing
- Time management
Timeline
Container
Kmart
05.2021 - 06.2022
Container Unloading
Woolworths
06.2020 - 01.2021
Picker and Packer
Lynch Group
01.2020 - 05.2020
Picker and Packer
Truganina Allied
12.2019 - 02.2020
Customer Service
Big Sam
01.2017 - 08.2018
Customer Services
Target
02.2016 - 01.2017
Year 12 - IT
St Albans Secondary College
01.2016 - 10.2018
high school - All subjects
Sunshine North Campus
01.2013 - 12.2015
Similar Profiles
Madalaine McdonaldMadalaine Mcdonald
Team Member at KmartTeam Member at Kmart
Max HeapsMax Heaps
Retail Worker at KmartRetail Worker at Kmart
Patrick DawsonPatrick Dawson
Store Team Member at KmartStore Team Member at Kmart
Aya MouslemaniAya Mouslemani
Retail Worker at KmartRetail Worker at Kmart
Yuzhen XiangbaYuzhen Xiangba
Event Coordinator at Portea Cultural CentreEvent Coordinator at Portea Cultural Centre