Penelope Emsley
Heritage Park,QLD
Summary
Personal statement My goal is to obtain secure employment from a progressive and innovative company that offers the opportunity to become an integral member of a dynamic team that enables me to utilise my skill and grow professionally and personally.
I am hardworking and passionate about my work, giving my 100% at everything I do.
Overview
35
35
years of professional experience
Work History
Personal Care Assistant
Aveo Rochedale Gardens Retirement Village
07.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities, running errands, and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Scheduled and accompanied clients to medical appointments.
- Assisted patients with self-administered medications.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Ran errands for patients, did shopping, and picked up other necessities.
Personal Care Assistant + Memory Node
Aveo Freedom Retirement Village
01.2017 - 06.2023
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Used company software and databases to maintain records of services performed and patient conditions.
- Conferred with supervisor to discuss patient condition and medical care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assist in Nursing + Lifestyle Officer
Opal Aged Care
01.2014 - 01.2017
- Documented behaviors, treatments and non-compliance issues.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Helped clients to maintain independence and quality of life.
- Monitored and reported any changes in clients' physical and mental health.
- Provided emotional support and companionship to clients.
- Encouraged clients to take part in activities tailored to individual needs.
- Assisted clients with physical therapy exercises.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed and implemented activities to improve clients' quality of life.
- Preserved patient safety by following safety protocols.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Developed and implemented individual care plans tailored to needs of each client.
Customer Sales assistant
Roots to Fruits
01.2011 - 01.2012
01.2007 - 01.2011
- Home duties/ Raising Family
Assistance/ Duty Manager
Rogues International Bar
01.1999 - 01.2007
Duty Manager / Bar
Rogues International
01.1999 - 01.2007
- Attended - Pay roll/ Administration -Reception -Stock Control -Staff training - Bar server/ Supervision -Customer Service - Balancing of tills
Short Order cook
Carmen’s Coffee Shop
01.1999 - 01.2000
- Make customer meals - Customer Service -Food handling - Beverages -Cleaning
Senior hair stylist, Customer Service
Just Cuts Hairdresser
01.1999 - 01.1999
- KPI product selling
Retail -Hair stylist/ colour technician
The Jagged Edge Hairdresser
01.1993 - 01.1998
Apprentice hairdresser
Finesse Hair Studio
01.1989 - 01.1993
- Cleaning -Customer Service -All aspects of apprentice hairdressing -Answering phone and set appointments -Waxing -Product sales
Education
CPR
Allens Training
09.2023
First Aid
Allens Training
09.2021
Dementia Online Training -
University of Tasmania
10.2015
Certificate 111 in Aged Care
Royal Healthcare College
11.2014
Certificate 111 Home And Community Care
Royal Healthcare College
11.2014
Qualified Trade -
Certificate of Ladies/Mens Hairdressing
Tafe Benowa Qld12.1993
Skills
- I have a broad range of vocational skills, the most recent being acquired from my employment in community aged care setting, residential aged care setting as a Personal care assistant and as a Lifestyle Assistant specializing in Dementia care I have also acquired many transferrable skills from previous employment, which include but is not limited to:
- Effective time management -Ability to prioritize -Work effectively within a team -Work autonomously with the ability to make informed decisions -Conflict resolution -High level of customer services
- Effective manual handling
- Personal attributes
- Excellent personal and professional appearance -Motivation and drive -Ability to work methodically and accurately -High level of interpersonal and communication skills -Enjoy working as part of a team
Timeline
Personal Care Assistant
Aveo Rochedale Gardens Retirement Village
07.2023 - Current
Personal Care Assistant + Memory Node
Aveo Freedom Retirement Village
01.2017 - 06.2023
Assist in Nursing + Lifestyle Officer
Opal Aged Care
01.2014 - 01.2017
Customer Sales assistant
Roots to Fruits
01.2011 - 01.2012
01.2007 - 01.2011
Assistance/ Duty Manager
Rogues International Bar
01.1999 - 01.2007
Duty Manager / Bar
Rogues International
01.1999 - 01.2007
Short Order cook
Carmen’s Coffee Shop
01.1999 - 01.2000
Senior hair stylist, Customer Service
Just Cuts Hairdresser
01.1999 - 01.1999
Retail -Hair stylist/ colour technician
The Jagged Edge Hairdresser
01.1993 - 01.1998
Apprentice hairdresser
Finesse Hair Studio
01.1989 - 01.1993
CPR
Allens Training
First Aid
Allens Training
Dementia Online Training -
University of Tasmania
Certificate 111 in Aged Care
Royal Healthcare College
Certificate 111 Home And Community Care
Royal Healthcare College
Qualified Trade -
Certificate of Ladies/Mens Hairdressing
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