PENELOPE LIBERGE
Brisbane,QLD
Summary
Experienced professional with a background in customer service, sales, and hospitality. 2021 Graduate from a French business school, fluent in English. Currently seeking hospitality roles in Queensland. Significant experience in both restaurant and hotel settings, available immediately.
Overview
10
10
years of professional experience
Work History
RESTAURANT RECEPTIONIST / FOOD RUNNER
Moo Moo Brisbane
10.2023 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
BUSINESS DEVELOPER
Spendesk
09.2021 - 03.2023
- Identified and cultivated new business opportunities
- Managed key client relationships, resulting in revenue growth
- Collaborated with cross-functional teams for tailored solutions.
CUSTOMER SERVICE REPRESENTATIVE
BNP Paribas
06.2018 - 07.2018
- Professionally received branch customers
- Directed customer inquiries to appropriate services
- Assisted with administrative and secretarial tasks.
RETAIL EMPLOYEE
Tartine&Chocolat
07.2017 - 09.2017
- Assisted customers with product selection
- Managed sales and financial transactions accurately
- Ensured inventory accuracy through active participation.
HOUSEKEEPER
Hôtel Le Lion D'or
07.2016 - 09.2016
- Managed housekeeping duties at Hôtel Le Lion D'or in Bernay
- Ensured impeccable cleanliness and maintenance of guest rooms and common areas
- Oversaw inventory and restocked cleaning supplies as required
- Maintained the hotel's high cleanliness and hygiene standards.
WAITRESS
Ankka - Salad Bar
09.2015 - 10.2015
- Provided efficient, friendly customer service
- Managed orders and transactions with precision
- Maintained establishment cleanliness and efficiency.
STORE SUPERVISOR
Bardot Exhibition Store
07.2014 - 08.2014
- Welcomed customers and assisted with purchases
- Managed inventory, conducted stocktaking, and handled cash transactions
- Maximized sales through store presentation.
Education
M A S T E R ' S D E G R E E -
French Business School
01.2021
Skills
- Professional Appearance
- Adaptability
- Customer Service
- Cleanliness
- Inventory Management
- Strong Organization
- Reservation Management
- Foreign language proficiency
Languages
French
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Hobbies and Interests
Passionate about sports, including running, swimming, sailing, and kite surfing. Keen interest in cinema.
Timeline
RESTAURANT RECEPTIONIST / FOOD RUNNER
Moo Moo Brisbane
10.2023 - 01.2024
BUSINESS DEVELOPER
Spendesk
09.2021 - 03.2023
CUSTOMER SERVICE REPRESENTATIVE
BNP Paribas
06.2018 - 07.2018
RETAIL EMPLOYEE
Tartine&Chocolat
07.2017 - 09.2017
HOUSEKEEPER
Hôtel Le Lion D'or
07.2016 - 09.2016
WAITRESS
Ankka - Salad Bar
09.2015 - 10.2015
STORE SUPERVISOR
Bardot Exhibition Store
07.2014 - 08.2014
M A S T E R ' S D E G R E E -
French Business School
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