Penelope Loughnan (Nason)

*SWHHS Permanent DON Reliever (Oct '22 - March '26)

• Provided onsite leadership and clinical governance at rural and remote facilities, ensuring safe and effective delivery of emergency, acute, and aged care services across MPHS facilities in SWHHS. Facility Manager oncall and clinical oncall, ensuring safe staffing levels, high quality patient care, and alignment with organisational objectives.
• Clinical Governance & Risk Management: Promote a culture of safety and quality through adherence to clinical governance frameworks, incident management, and continuous improvement initiatives. 34yrs of experience across diverse health service specialities has given me a deep understanding of teamwork and the need to maintain high standards of care in line with Health service policy and procedures. Engage with executive leadership, clinical teams and community stakeholders. I am experienced at leading quality improvement and service development initiatives.
• Financial & Resource Management: Monitor staffing budgets and resource utilisation, ensuring cost effective workforce deployment in line with EB13 conditions and in collaboration with the health service Business Manager advice.
• Operational Management: Oversee daily hospital operations, coordinating workforce allocation, patient flow, and service delivery to meet clinical demand and performance targets. I have a good working knowledge of HBSC, IWFM (Manager level), MyHR, Leecare, Work MAPP, DSS reporting, EDIS, TEAMS & SharePoint, PTSS and TIMMs. Clinically capable of leading incident responses in emergency situations, am adaptable in critical maintenance or building events that threaten patient or staff safety and am aware of Disaster Management and escalation procedures for the health service.
• Adapted to various facilities, building trust with staff and permanent DONs in the role of Permanent DON Reliever. Acted as clinical on-call and backfilled shifts for staff and have relieved at all Spoke sites (MPHS's) throughout the SWHHS. I have also relieved at Westhaven RACF on two occasions: 30 April '25 - 16 Aug '25 & 13 Oct '25 - 19 Dec '25; and at Wallumbilla Primary Health Clinic on several occasions throughout my tenure in the role over 3.5yrs.
• Industrial Relations & Compliance: Apply sound knowledge of EB13 Certified Agreement and HR policies to manage rostering, leave, overtime and workforce compliance. I work to ensure staffing practices align with industrial obligations and organisational standards.
• Human Resource Management: Lead performance management, recruitment, onboarding, and employee relations processes. Confidently manage complex HR matters including disciplinary processes, grievances and conflict management.
• Community Engagement: Foster relationships with local stakeholders, including community members, CAN, Hospital Auxiliary and GPs, while acting as a representative of the HHS.

Clinical Nurse at Millmerran MPHS: *Emergency, Acute, Aged Care, Palliative. Contracted as Millmerran Community Health Nurse (CN) during this time, addressing community and primary health needs of community clients to enhance patient well-being.

• Provided patient care in a multi-disciplinary health service environment, working closely with the Millmerran Medical Centre, all visiting Allied Health services and Specialist Telehealth services.
• Managed deteriorating patients using the PCCM, clinical escalation pathways and referring on to RSQ and Clinical Coordinator.
• Administered medications and monitored patient responses effectively - IPN vaccine clinics at Millmerran Medical Centre. and Flu clinics within MMPHS.
• Assisted in training new nursing staff on DDHS procedures and protocols.
• Educated and advocated for staff, patients and families on health management strategies.
• Maintained accurate patient records using electronic health systems.
• Participated in quality improvement initiatives within the healthcare facility.
• Conducted assessments to identify patient needs and concerns.
• Assisted in developing individualized care plans for diverse patient needs.
• Full Time Temporary contracts during 2019 - 2022.
• Collaborated with multidisciplinary teams to develop care plans.
• Team Leader on shift
• Home visits to community clients to assess needs and environment. Referral to service providers as required.

• Administered prescribed medications and treatments, ensuring adherence to care plans.
• Monitored and assessed patient vital signs, promptly reporting changes to medical team for timely intervention.
• Collaborated with multidisciplinary teams to ensure comprehensive patient care.
• Fulfilled full-time contractual duties to support patient care and team objectives.
• Provided direct patient care in emergency, acute and community health settings.

* Workplace Health & Safety Representative 2017 -2019

* Team Leader Acute, Emergency, Palliative Care, & Aged Care wards during shift.

* Worked as Sole RN on duty.

* Fire Warden on duty

*Demonstrated ability to meet role description for IMPHS CN role description.

• Collaborated with multidisciplinary teams to develop care plans.
• Educated patients and families on health management strategies.
• Assisted in training new nursing staff on procedures and protocols.
• Maintained accurate patient records using electronic health systems.
• Proficient in HBSC, EDIS, Trendcare, Pt Flow, IWFM & MyHR rostering and payroll.

• Clinical Nurse, NRG6
• Acute, ED, Palliative Care & Aged Care
• Sole RN on duty - Team Leader incharge - After Hours Manager. Doctor not onsite.
• Support New Graduates - allocated as mentor to New Grads each year.
• Rural Facility - MPHS.
• Administered medications and monitored patient responses effectively.
• Collaborated with healthcare teams to develop care plans for patients.
• Delivered patient care across multiple healthcare facilities in diverse temporary nursing roles.
• Provided patient care and support in diverse healthcare settings.

• Delivered patient-centered care in diverse clinical settings, enhancing patient outcomes and experiences.
• Collaborated with multidisciplinary teams to develop and implement care plans, improving coordination and continuity of care.
• Administered medications and monitored patient responses to treatments effectively.
• Managed full-time contracts with clients, ensuring quality service delivery and patient satisfaction.

Completed multiple short-term NRG5 contracts, enhancing patient care in various healthcare facilities.

• Provided emergency department support for 6 weeks at Mareeba A&E, QLD, ensuring efficient patient flow and care.
• Executed 6-week contract at King Island, TAS, delivering critical nursing support during peak demand.
• Mareeba A&E, QLD - 8 weeks 2021. High acuity and very busy department - 100+ ED pt's per day.

• Practised in accordance with role description for CN Dalby Hospital - Emergency. Worked within Scope of Practise.
• Advanced operational leadership- coordinating staff against department acuity.
• Communicating with Doctors, Acute ward, Maternity and Mental Health team leaders around admissions.
• Collaborating with Clinical Co-ordinator regarding patient transfers and organising staff escorts.
• Managing staff resources after hours.
• Coordinated patient care in emergency department to ensure timely and effective treatment
• Monitored vital signs and documented patient conditions accurately.
• Delivered medications and treatments following established protocols.
• Collaborated with healthcare teams to develop patient care plans.
• Executed tasks under Casual NRG6 full-time contract

• Casual Registered Nurse.
• Assisted doctors in performing minor procedures to enhance patient care.
• Coordinated follow-up care by recalling patients to ensure continuity of treatment.
• Venipuncture for pathology.
• Referral of patients to other health services.
• Facilitated immunisation clinics to deliver vaccinations to patients.
• Team Care Planning.
• Collaborated with hospital and community health services to streamline patient support and resources.
• Accreditation and Quality procedures.

• Temporary 0.8 fte contract, backfill incumbent leave.
• Facilitated Telehealth meetings connecting clients with Palliative Care Team and specialist services to enhance care coordination.
• Coordinated discharge planning with patients, staff, doctors, and allied health team to ensure smooth transitions from care facilities.
• Collaboration and organizing for Respite care for clients.
• Closely working with HACC/Respite services locally for benefit of client.
• Referrals from MPHCC to assess needs of community clients.
• Attending Statement of Choices and end stage wishes of clients.
• Organising for EPOA and ARP for clients.
• Referral to other Government Allied Health Services and Non Government Health Providers.
• Advising clients about My Aged Care Services and Aged Care Assessment Team.
• Assessing and Applying for incontinence aids and mobility aids for clients.
• Performed home visits to ensure clients received necessary care and assistance.
• Conducted incontinence assessments to determine client needs and appropriate interventions.
• Knowledge of ACAT assessments and requirements for people planning to move into supportive living facilities.
• Thorough knowledge of My Aged Care system and referral procedures to specialised services via MAC.
• Thorough knowledge of Medical aids Subsidy Scheme, requirements for services and access for services.
• Awareness of National Disability Insurance Scheme and NDIS service providers.
• Knowledge of HACC/ CHSP and Respite packages available to provide support services for older people to enable them to live independently for longer.

• Permanent part time - 0.7 fte.
• Acute, A&E, Aged Care, Palliative Care.
• Served as the sole registered nurse on duty during shifts, ensuring continuity of care.
• Managed patient care independently in the absence of a doctor, prioritizing patient safety and well-being.
• Demonstrated ability to fulfill role description for IMPHS RN profile.
• Co-Ordination of hospital services & resources.
• Participated in Accreditation and Quality processes to maintain the NSQHS and Aged Care Standards required of every health facility.
• Portfolio lead for wound care, WH&S, Standard 8 - Recognising and Responding to Acute Deterioration.
• Administration duties, patient registration and chart filing.
• Thoughtful consideration of hospital budget when back filling staff and using resources.
• Oversaw fire safety protocols and procedures in the facility.
• Supervising, facilitating and assessing nursing students on placement.
• Quality assurance initiatives, audits and portfolio lead.
• Workplace Health and Safety officer 2017 - 2019. HSR Training attended.
• Proficient in EDIS, Pt Flow, HBISC, Trencare, Auscare, Teams.
• Constant and ongoing education for self improvement.
• Competent in patient referral to other health service providers.
• Collaboration between Allied Health services.
• Led the nursing team during shifts to ensure quality care.
• After hours on-call Reg Nurse.
• Coordinated staff skill mix and patient acuity to optimize care delivery.

• Provided essential health services as a community health nurse at 0.2 full-time equivalent as per role description DDHS Inglewood Community Health Nurse (CN), and fulfilled backfill requirements for permanent x 2 CN's Inglewood Community Health, included acting in their portfolio's and delegated roles within the MPHS.
• Demonstrated ability to meet IMPHS Community Health Nurse role description.
• Participated in monthly facility management meetings and MPHS staff meetings to maintain communication and culture.
• Coordinated school screening program for Inglewood State School and St Maria Goretti School, enhancing early detection and intervention for student health issues.
• Writing grants to access funding for community projects.
• Coordinated the Local Drug Action Team for Inglewood community, engaging community members and drafting the group constitution.
• Organised community education seminars for Spinal Outreach Team, facilitated Ice & Drug awareness night, Diabetes 'Know your Score' program, and managed community awareness stand at local Inglewood Show, promoting health and wellness in the community.
• Working in a dynamic community co-ordinating services both government and non-government agencies for improved access and health outcomes for clients and families.
• Participating in Community Advisory Meetings.
• Collaborated with Government Allied Health services, including Child Health, Physiotherapist, Speech Therapist, Occupational Therapist, Dietitian, Podiatrist, CPLO, Psychologist, and AOD workers, while coordinating referrals and engaging with Non-Government agencies like Mercy Family Services and Headspace, ensuring comprehensive support for clients.
• Assisting Bush Children's Nurse running programs - Circle of Security and Triple P.
• Discharge Planning of IMPHS in-patients and working closely with IMPHS nurses and doctors.
• Facilitated video conferencing sessions with clients and the Palliative Care team to ensure confidentiality and support.

* Discussed end of life care and

planning with clients. Collaborated with

MPHS hospital staff regarding this

information.

• Worked part-time in permanent role providing continuous patient care.
• Delivered care in A&E and acute ward, managing diverse patient needs.
• Provided patient care in various healthcare settings across multiple facilities.
• Assisted physicians during examinations and procedures for optimal patient outcomes.
• Administered medications and monitored patient responses to ensure safety and comfort.

Employed in Casual pool.

• Permanent Part Time.

• Surgical ward, Theatre, A&E and Community Health.