Penelope Millard
Apsley
Summary
Compassionate Aged/Disability care worker with 15 years of experience providing medical, emotional and social support to local clients. A positive and caring demeanour, paired with understanding and ease in addressing client concerns. Dedicated Aged/Disability Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions.
Overview
14
14
years of professional experience
Work History
Community Support Worker
Western Victoria Health Service
09.2025 - Current
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Encouraged community integration and socialization for clients by organizing group outings and social events.
- Facilitated access to community resources for clients, improving their quality of life and independence.
- Advocated for clients' needs with other service providers, securing additional support and interventions when necessary.
Disability Care Worker
Hire Up
06.2024 - Current
- Improved client outlook and daily living through compassionate care.
- Followed safe lifting and transferring techniques to transport residents.
- Assisted the client with personal hygiene, mobility, and transportation.
- Passionate about learning and committed to continual improvement.
- Supported therapy activities and exercises under the direction of Occupational Therapists.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Support Worker
Boandik community care
06.2023 - 06.2024
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Assisted individuals with daily living activities, enhancing independence and quality of life.
Aged/Disability Care Worker
Edenhope and District Memorial Hospital, Elsie Bennett Community Centre
11.2011 - 12.2022
- Provided support for physical, emotional and social needs of clients.
- Established effective patient communication to develop positive relationships.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Improved Client outlook and daily living through compassionate care.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
Education
Certificate IV - Disability
St Laurence
Horsham, VICCertificate III - Aged Care
TAFE SA
Mount Gambier, SA12.2008
Skills
- Client documentation
- Compassionate client care
- First aid and safety
- Community activities
- Goal: direct care plan management
- PPE use
- Good work ethic
- Medication management
- Peg feeding and administration of medications via peg
- Friendly, positive attitude
- Daily living support
Timeline
Community Support Worker
Western Victoria Health Service
09.2025 - Current
Disability Care Worker
Hire Up
06.2024 - Current
Support Worker
Boandik community care
06.2023 - 06.2024
Aged/Disability Care Worker
Edenhope and District Memorial Hospital, Elsie Bennett Community Centre
11.2011 - 12.2022
Certificate III - Aged Care
TAFE SA
Certificate IV - Disability
St Laurence
Interests
Gardening, family time, TV series, Crosswords, and Cooking
Additional Information
- Covid 19 vaccinated
- First aid certificate
- Working with children Certificate
- Police check
- NDIS worker check