Customer Service Cashier
McDonald's
03.2024 - Current
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed returns and exchanges with care, adhering to store policies while prioritising customer satisfaction.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
