Penelope Scott

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.

Negotiated and manage a range of highly complex service agreements.

Prepared and delivered presentations, briefings reports to senior DH managers and key stake holders on regional planning.

Provided high level policy expertise in statewide policy and regional implementation.

Built strategic partnerships with key stake holders to develop innovative planning approaches.

Continuous review of regional strategies, plans, practices and governance arrangements with NGO's inline with emerging planning trends for the DH.

Developed area based planning to capacity and support regional managers and supervise a team of program and service advisors to monitor individual funded organisations.

Developed new departmental initiatives identified as emerging priority areas in health and well being outcomes.

Provided lead writing of complex briefings, papers and speeches to regional and ministerial department executives.

Secondment to After hours child protection role included investigating reports of children most at risk of significant harm as a matter of urgency. Refer children and families to services that assist in providing the ongoing safety and wellbeing of children. Make applications to the Children's Court if the child's safety cannot be ensured within the family.

Preventing and responding to violence, exploitation, abuse, neglect and harmful practices against children.

Work collaboratively with the police, families, courts and legal system.

Case management and provision of counselling, crisis intervention, advocacy and resourcing of young women who were subject to statutory orders and considered to be most at risk in the community.

Development of referral, evaluation and program policy guidelines.

Consultation with H&CS workers re case management and intervention strategies.

One of only two on call 24hr case workers.

Support clients at court hearings, family matters, case meetings, counselling, school re engagement and training or employment options.

• Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
• Developed strong relationships with residents, fostering trust and open communication to address personal issues.
• Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.
• Maintained confidentiality of sensitive resident information in accordance with DH&HS regulations.
• Organized recreational outings for residents, encouraging positive social engagement within their local community.
• Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
• Supported families through consistent communication about youth progress, offering guidance on additional resources available.
• Served as a positive role model by exhibiting appropriate behaviour management strategies during difficult situations.
• Improved residents'' emotional well-being through compassionate counselling and support during challenging situations.
• Contributed to a supportive residential atmosphere by modelling healthy behaviours and boundaries for residents to emulate.
• Facilitated group sessions for skill-building, socialization, and conflict resolution among residents.
• Implemented behaviour modification techniques, resulting in improved resident interactions and reduced conflicts.
• Coordinated with educational institutions to ensure proper accommodations were made for each resident''s academic success.
• Completed necessary reports and documentation to maintain thorough, accurate case records.
• Managed and led activities promoting growth in mental, emotional, and educational areas.
• Assisted in identifying and reducing barriers to youth engagement and development.
• Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
• Supported and mentored students in developing skills to become successful in community.
• Developed and implemented range of lessons and resources to motivate young people.
• Collaborated with parents, teachers and professionals to drive youth program outcomes.

• Implemented effective behaviour management strategies, resulting in improved student focus and participation.
• Implemented effective behaviour management strategies, resulting in improved student focus and participation.
• Facilitated group projects that encouraged teamwork, problem-solving skills, and critical thinking abilities among students.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Supervised lunchroom and recess activities.
• Developed a positive classroom environment, fostering collaboration and respect among students.
• Led classroom activities for play-based and immersive learning.
• Implemented prepared lesson plans in established classrooms.