Pengfei (Joe) Zhou
Sydney,Australia
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
6
6
years of professional experience
Work History
Project Manager
Guirong Investment Pty Ltd
03.2022 - Current
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Administrative Officer
Entrance Group PTY LTD
11.2021 - 12.2022
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Provided exceptional support to the executive team by managing schedules, coordinating travel plans, and organizing meetings.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Contributed to successful projects by providing essential administrative support and resource management.
- Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Retail Worker
Midea Chatswood (part time)
01.2018 - 01.2021
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Education
Bachelor of Business Administration - Business And Managerial Economics
Macquarie University
11.2021
Killara High School
11.2017
Skills
- Cost Control
- Technical Support
- Procedure Development
- Risk Management
- Project Planning
- Inventory Control
- Schedule Management
- Compliance Monitoring
- Root Cause Analysis
- Data Analysis
- Work Flow Planning
- Contract Management
Accomplishments
- Completed the Online PTE Tutoring Project on time and $5,000 under budget.
- Reduced department operating costs by 5% in 6 months.
- Saved the company $50,0000 over 3 years by implementing a successful productivity improvement plan.
- Increased company revenue by $1,0000 by negotiating with Chinese Suppliers.
Languages
English
Mandarin
Availability
Monday to Saturday, at any time that suit your working roasters., True, True, Permanent resident of Australia
Timeline
Project Manager
Guirong Investment Pty Ltd
03.2022 - Current
Administrative Officer
Entrance Group PTY LTD
11.2021 - 12.2022
Retail Worker
Midea Chatswood (part time)
01.2018 - 01.2021
Bachelor of Business Administration - Business And Managerial Economics
Macquarie University
Killara High School
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