Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
2018 NIBA Insurance Broker of the Year for Victoria/Tasmania
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Penny Collins

Dromana

Summary

Dynamic and strategic Director within the insurance broking industry, recognised for leading high-performing teams, driving business growth, and delivering tailored risk and insurance solutions for a diverse commercial client base. Brings extensive experience in operational leadership, stakeholder management, and building long-term partnerships—underpinned by strong commercial acumen and a commitment to exceptional client service.

Alongside executive responsibilities, demonstrates a deep dedication to community impact through active volunteer leadership with Fight MND and the Melbourne Football Club Coterie. Known for fostering engagement, delivering successful fundraising initiatives, supporting major club events, and strengthening connections across corporate, sporting, and philanthropic networks. Highly regarded for professionalism, relationship-building, and a genuine passion for contributing to organisations with purpose.

Overview

18
18
years of professional experience

Work History

President

Melbourne Football Club Coterie
07.2022 - Current
  • Fostered relationships with stakeholders to support club growth and sustainability.
  • Coordinated event planning to elevate community involvement and brand presence.
  • Mentored committee members, enhancing leadership skills and team cohesion.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.

Director

Capital Mutual Insurance Pty Ltd
07.2007 - Current
  • Led strategic initiatives to enhance operational efficiency and customer satisfaction.
  • Developed and implemented comprehensive risk management frameworks for diverse insurance products.
  • Oversaw budget planning and resource allocation to align with corporate objectives and growth strategies.
  • Analyzed market trends to inform product development and adjust business strategies accordingly.
  • Mentored junior staff, promoting professional development and knowledge sharing within the team.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.

Volunteer

Fight MND
05.2015 - 10.2023
  • Coordinated event logistics, including venue selection, catering arrangements, and transportation services.
  • Managed on-site operations during events, ensuring smooth execution and adherence to timelines.
  • Trained new volunteers on operational procedures and best practices for event management.
  • Evaluated post-event feedback to identify areas for improvement in future planning processes.
  • Assisted in budget management for cost-effective events without compromising quality.
  • Established strong relationships with local businesses leading to ongoing partnerships and sponsorships.
  • Streamlined event registration process for improved efficiency and smoother guest checkin.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.

Education

Diploma Financial Services (Ins Broking) - Insurance And Risk Management

National Insurance Brokers Association
Melbourne, VIC
11-2000

High School Diploma -

Eltham College of Education
Research, VIC
11-1995

Skills

  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Employee relations
  • Sales and marketing
  • Business development
  • Negotiation
  • Financial management
  • Event planning
  • Staff management
  • Business administration
  • Product development
  • Risk mitigation
  • Coaching and mentoring
  • Budgeting and cost control

Interests

  • Fundraising Events
  • Music
  • Adventure Travel
  • Photography
  • Road Trips
  • Volunteering
  • Cooking
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Team Sports

Timeline

President

Melbourne Football Club Coterie
07.2022 - Current

Volunteer

Fight MND
05.2015 - 10.2023

Director

Capital Mutual Insurance Pty Ltd
07.2007 - Current

Diploma Financial Services (Ins Broking) - Insurance And Risk Management

National Insurance Brokers Association

High School Diploma -

Eltham College of Education

2018 NIBA Insurance Broker of the Year for Victoria/Tasmania

Award-winning Insurance Director, recognised as the 2018 Insurance Broker of the Year (VIC/TAS) for outstanding professionalism, client advocacy, and contribution to the industry. Brings strong leadership, commercial acumen, and extensive experience delivering tailored risk and insurance solutions.

Penny Collins