Penny Lane
Karalee,QLD
Summary
Leadership professional with wealth of experience in developing and implementing effective leadership training methods and customised programs to develop emotional intelligence and team cohesion. Adept at fostering collaborative environments and ensuring team alignment with organisational goals. Recognised for having high emotional intelligence and building adaptability, conflict resolution and strategic understanding amongst the workforce. Motivational and engaging leader with over 20 years of expertise within the human resources and education fields in the Royal Australian Air Force.
Overview
10
10
years of professional experience
Work History
Organisational Leadership Facilitator
Royal Australian Air Force
01.2021 - Current
- Second in charge of the School of Postgraduate Studies, Amberley detachment
- Delivering course material to up to 560 personnel per annum with progress analysis and implemented strategies to improve courseware and delivery methods
- Creating specialised leadership package for the Brisbane Broncos Leadership Day, Women Defying Gravity programs and Defence Work Experience Programs as part of the recruitment drive for Defence
- Project team member for the Learning Management Package project to realign the curriculum to strategy objectives and student needs
- Creating and leading leadership engagement programs for external agencies seeking improved team cohesion and communication
- Collaboration with executive teams to define long-term visions and create actionable plans to maximise course delivery at a sustainable rate
- Conducted multiple periods in a higher duties position as the officer in charge of the Amberley Detachment
- Implementation of a meaningful engagement program to enhance mentorship and collaboration between interstate departments
- Increased participant engagement during sessions, using dynamic facilitation techniques
- Lead change management initiatives, ensuring seamless transitions and minimal disruption to operations
- Provide coaching and mentorship to leadership teams to enhance their skills and capabilities
- Provide training on contemporary leadership models and theories, emotional intelligence, resilience, ethics, psychological safety and wellbeing culture
- Led cross-functional teams to identify incoherent governance and inefficiencies
- Implemented lean methodologies and encouraged a culture of continuous improvement
- Provided mentorship to future leaders, promoting career advancement
- Designed personalised coaching programs for individual leaders, enhancing their ability to inspire and manage teams effectively
Personnel Capability Specialist
Royal Australian Air Force
01.2018 - 12.2020
- Sole military human resources manager for Air Combat and Electronics Attack Special Programs Office (ACEASPO)
- Conducted all functions of an administration OIC (higher duties) for entirety of tenure at ACEAPSO
- Conducted strategic workforce planning, policy and procedural guidance to executive team, management of welfare of military personnel and their families, management of performance and disciplinary reporting, and executive reports to Secretary for Defence and the directorate through the Officer Commanding
- Coordination of on- boarding process for new hires
- Conduct of orientation sessions to introduce new employees to company policies and culture
- Provide advice and guidance to employees, managers and executive team on organisational policy and procedures
- Provide advice and support on health, wellbeing and welfare options available for personnel and education to command team
- Supported executive decision-making with data-driven insights and recommendations
- Prepare and attend welfare briefings/training and ensure all relevant information is back-briefed to command
- Managed finance and travel with a strong focus on accurate data and exceptional attention to detail
- Provided administrative subject matter expert advice to the command team and displayed high levels of emotional intelligence as the representative of the Officer Commanding (OC) and Commanding Officer (CO)
Operations Manager
Royal Australian Air Force
10.2019 - 05.2020
- Led a team of six personnel in an emergency response section on military operation in the Middle East
- Led the logistical management of accommodation and movements of Australian personnel in conjunction with the environmental officer during the covid-19 pandemic in the Middle East
- Built client rapport ensuring strength in diplomatic relationships between Australia, allied nations and host nation
- Conducted higher duties as the officer in charge of operations liaison
- Conducted higher duties as the warrant officer of the emergency operations centre leading a team to process 600 visits per annum, with over 35% being VIP visits
- Displayed vast operational expertise at managing ceremonial parades, presentation of executive briefings and arrangement of hospitality, accommodation, transiting details and security for visits
- Researched, prepared and delivered the daily morning brief to the executive team
Operations Manager
Royal Australian Air Force
04.2015 - 12.2017
Education
MBA -
Australian Institute of Business
Adelaide12-2025
Graduate Certificate of Management -
Australian Institute of Business
Adelaide10-2024
Diploma of Leadership And Management
Churchill Education
11-2023
Diploma of Business
Churchill Education
11-2023
Everything DiSC Certified Practitioner
Wiley
10-2023
Situational Leadership Accreditation -
Blanchard
02-2021
Skills
- Strategic planning
- Alignment of curriculum to strategy
- Development of emotional intelligence in others
- Promoting a positive feedback culture and delivering constructive feedback
- Application of engaging learning methodologies
- Build positive relationships and rapport with stakeholders
- Course scheduling and planning
- Facilitation of group workshops
- Team cohesion exercises
- Conflict resolution and effective communication strategies
- Data and feedback evaluation to enhance courseware
- Implementation of change management and continuous improvement
Professional Referees
- WGCDR Rebecca Evans, Training Systems Officer, Royal Australian Air Force, rebecca.evans3@defence.gov.au, 0424 673 702
- SQNLDR Sacha Mondon, Personnel Capability Officer, Royal Australian Air Force, sacha.mondon@defence.gov.au, 0432 378 186
- AIRCDRE Adam Spinks, Chief of Staff Directorate, Royal Australian Air Force, adam.spinks@defence.gov.au, 0456 309 130
Honours And Awards
- Return from Active Service Badge
- Defence Long Service Medal
- Meritorious Unit Citation – Squadron 36 and 37 – Operations Falconer, Catalyst and Slipper
- Australian Operational Service Medal – Greater Middle East Operation
- Australian Defence Medal
- Iraq Campaign Medal
- Australian Active Service Medal with ICAT Clasp
- Commander's Awards (awarded in years 2011, 2014, 2020)
Timeline
Organisational Leadership Facilitator
Royal Australian Air Force
01.2021 - Current
Operations Manager
Royal Australian Air Force
10.2019 - 05.2020
Personnel Capability Specialist
Royal Australian Air Force
01.2018 - 12.2020
Operations Manager
Royal Australian Air Force
04.2015 - 12.2017
MBA -
Australian Institute of Business
Graduate Certificate of Management -
Australian Institute of Business
Diploma of Leadership And Management
Churchill Education
Diploma of Business
Churchill Education
Everything DiSC Certified Practitioner
Wiley
Situational Leadership Accreditation -
Blanchard
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