Peppa Graham
DARKWOOD
Summary
A dependable employee with a proven ability to adapt to new challenges, demonstrating a friendly and approachable demeanour. I understand the importance of effective communication and teamwork, fostering positive relationships in diverse environments.
I have had experience working effectively unsupervised and will work quickly to learn new skills. I'm a hardworking employee with customer service, multitasking, and kitchen experience, devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Kitchen Assistant
Hidden River
DARKWOOD
01.2023 - Current
- Helping my mum who is a caterer.
- Assisting with events..
- Cleaning, food prep, plating up, and displaying food.
- Refilling & restocking buffets & general support.
- Assisting with food and beverages for private functions, events, and celebrations.
Hair Salon Assistant
Melissa Perrot
Bellingen
06.2023 - 03.2024
- Checked out customers at the end of their visit.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Greeted customers and provided excellent customer service.
- Set up stations for stylists before their appointments with clients.
- Organised the salon by tidying up shelves and displays.
- Assisted other staff members during busy times.
- Stocked shelves with new products when needed.
- Cleaned and sanitized all salon tools and equipment.
- Maintained a clean work environment throughout the day.
- Greeted clients upon arrival, providing exceptional customer service.
- Assisted stylists during hair cutting, coloring, and styling sessions.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Conducted basic hair treatments, including deep conditioning and scalp massages.
- Assisted with the setup and maintenance of salon equipment.
Front of House Employee
Thora Store
Thora
01.2023 - 11.2023
- Prepared drinks to fill orders, and followed recipes and standards set by management.
- Arranged menus and maintained the cleanliness of tables.
- Adhered to all health code regulations when handling food items or beverages.
- Provided & prepared take-out orders.
- Tracked inventory levels of necessary supplies such as utensils, straws, and napkins.
- Processed payments using cash registers & POS systems accurately and efficiently.
- Operated systems for fuel bowsers.
- Maintained cleanliness of cafe area by clearing tables and wiping down surfaces.
- Answered phone calls, took bookings, and answered inquiries.
- Greeted customers and provided friendly customer service.
- Explained menu items, took orders and delivered food courses according to instruction.
- Assisted in setting up for events and special occasions, ensuring a seamless experience.
- Maintained cleanliness and organization of the front-of-house area, including the coffee machine, kitchen and restrooms.
- Filled soft drink cups and made coffee and tea for patrons.
- Ensured compliance with health and safety regulations within the front-of-house area.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Brewed and served coffee and tea with preferred add-ins.
- Tailored orders to address customer allergies and gluten concerns.
- Assembled and served meals according to specific guest requirements.
Education
Year 10
Bellingen High School
Bellingen, NSWSkills
- Customer service
- Event planning
- Food safety
- Inventory management
- Team collaboration
- Communication skills
Affiliations
- I love the outdoors. In the past have played AFL & soccer.
- This year I am focussing on my schooling & art.
- I play music and am in a band. I sing, play guitar & base.
References
References available upon request.
Timeline
Hair Salon Assistant
Melissa Perrot
06.2023 - 03.2024
Kitchen Assistant
Hidden River
01.2023 - Current
Front of House Employee
Thora Store
01.2023 - 11.2023
Year 10
Bellingen High School
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