Percy Dale Foy
McCrae,VIC
Summary
Dependable Air Tasker with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflow. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Air Task
Self Employed
Melbourne, VIC
04.2014 - Current
- Monitored operations and reviewed records and metrics to understand company performance.
- Created detailed documents outlining step-by-step instructions for completing assigned tasks.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
- Established guidelines for maintaining a safe work environment while completing tasks.
- Developed and implemented strategies to ensure task objectives were met in a timely manner.
- Implemented strategies to take advantage of new opportunities.
- Organized client meetings to provide project updates.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Determined consumer needs to provide products and services appealing to larger market.
- Ensured compliance with safety regulations while executing tasks at the job site.
- Analyzed customer feedback data to identify areas for improvement in order to enhance customer satisfaction levels.
- Identified potential risks associated with certain tasks prior to their execution.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Reviewed production orders to determine types, quantities, variations, specifications and proposed material resources to complete assignments.
- Analyzed key performance indicators to identify effective strategies.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Delivered products to customer locations on time.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Private Carer
Self
Rosebud, Vic
02.2014 - 10.2023
- Drove clients to doctors' appointments and social outings.
- Arranged recreational activities that promoted physical, mental and emotional wellbeing of the client.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Monitored changes in the client's condition or environment that may require further assessment or intervention from healthcare providers.
- Organized supplies needed for daily living activities such as meal preparation or personal hygiene.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Accompanied clients on outings in the community, providing companionship and support.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged independence among clients by helping them complete tasks safely on their own.
- Laundered clothing and bedding to prevent infection.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Actively listened to concerns raised by clients or their families about care received.
- Administered medication according to doctor's instructions and monitored client's health condition.
- Monitored health and well-being of clients and reported significant health changes.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Assisted with meal planning to meet nutritional plans.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Responded quickly in emergency situations by following established protocols.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained clean and well-organized environment for client happiness and safety.
- Organized oral medications for clients following dosage and schedule requirements.
- Improved patient outlook and daily living through compassionate care.
- Assisted with light housekeeping tasks including laundry, dusting and vacuuming.
- Encouraged positive behaviors through verbal praise and reinforcement techniques.
- Transported clients to medical appointments or other destinations as required.
- Collaborated with others to discuss new opportunities.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Fencing and Agricultural Worker
Peter Malcom
Mornington Peninsula, Victoria
03.2000 - 10.2014
- Applied fertilizer, pesticide, and herbicide treatments to crops using hand-held or tractor-mounted sprayers.
- Operated farm machinery such as combines and balers during harvest season.
- Followed maps and GPS systems to promptly complete tasks.
- Mixed fertilizers into soil prior to planting season according to instructions provided by agronomist.
- Participated in the construction of barns and other buildings associated with farming operations.
- Performed inspections and made repairs on tractors.
- Performed general maintenance tasks around the farm including mowing grass and repairing fences.
- Followed safe practices to mix and apply chemicals.
- Organized and maintained agricultural equipment, such as tractors and harvesters.
- Provided assistance with animal husbandry tasks including feeding livestock, collecting eggs and checking health status.
- Sprayed fertilizer and pesticide solutions to control insects, fungus, weed growth and diseases.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
- Worked with cross-functional teams to achieve goals.
- Maintained schedule of class assignments to meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Registered Chemical Sprayer
Rosebud Chisolm
Rosebud, VIC06-2016
Chainsaw Maintenance
Rosebud Chisolm
Rosebud, VIC05-2016
First Aid
Rosebud Chisolm
Rosebud, VIC04-2016
CPR
Rosebud Chisolm
Rosebud, VIC04-2016
White Card
Rosebud Chisolm
Victoria02-2016
Skills
- Project Planning
- Process Analysis
- Issue Research
- Analytical Thinking
- Idea Development and Brainstorming
- Quantitative Skills
- Process Improvement
- Experience in Leadership
- Improvement Plan Knowledge
- Content Management Expertise
- Logistics Coordination
- Calm Under Pressure
Affiliations
- Home Maintenace
- Cooking
- Gardening
- Land Scaping
- Chemical Spraying
- Car Maintenance
- Fencing
- Buiding Pens, Cat Runs and much more
- Putting together Flat Packed Goods
- Weeding and much more
- Roofing
- Gutters
- Cleaning
- Building Retaining Walls
- Brick Work
- Garden Paving
- Lawn Mowing
- Whipper Snipping
- Branch and Tree Removals
Accomplishments
- 5 Star Customer Satisfaction.
Certification
- White Card - Construction
- Chemical Spraying
- Chainsaw Maintenance
- First Aid
- CPR
References
References available upon request.
Timeline
Air Task
Self Employed
04.2014 - Current
Private Carer
Self
02.2014 - 10.2023
Fencing and Agricultural Worker
Peter Malcom
03.2000 - 10.2014
Registered Chemical Sprayer
Rosebud Chisolm
Chainsaw Maintenance
Rosebud Chisolm
First Aid
Rosebud Chisolm
CPR
Rosebud Chisolm
White Card
Rosebud Chisolm
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