Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Perez McDonald

Pacific Pines,QLD

Summary

Professional individual with 5+ years of experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Independent and reliable person with the tenacity to succeed.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Employee

Pilates World
08.2021 - Current
  • Ensured cleanliness of warehouse and organisation of stock to keep work areas organised and hazard-free.
  • Effectively trained and supervised new employees to apply business practices and comply with health and safety procedures and regulations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organised and properly stocked.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Quality checked, and altered or repaired all products on new shipments in order to ensure product quality and business integrity was upheld.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Sales Coach

Storm Group Australia
10.2020 - 08.2021
  • Directly initiated communication with customers via a door to door sales approach.
  • Developed and delivered a segmented and continuously evolving sales presentation to convey the product and benefits to a broad range of individuals.
  • Effectively trained new trainees both theoretically and practically leading to the successful development of a multitude of competent sales representatives.
  • Achieved and exceeded both personal and company defined sales goals.

Kitchen Crew Member

NENE CHICKEN
01.2019 - 10.2020
  • Provided FOH and BOH service simultaneously during peak periods in order to limit the load on staff members.
  • Trained new staff on food preparation and safety procedures.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prepared and cooked a wide range of meals in a high intensity environment while ensuring food safety practices were upheld.

Store Team Member

Big W
02.2019 - 07.2019
  • Reviewed order slips, picked products and staged merchandise to be shipped.
  • Collaborated with team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Greeted store customers and discussed needs.
  • Created and enforced organisation processes to increase quality and service standards.
  • Interacted positively and efficiently with team members and customers to promote commitment to organisation's vision and values.

Track Marshall

DARWIN KART HIRE
01.2017 - 01.2018
  • Assisted customers in entering and exiting go-karts safely, providing comfort adjustments, while simultaneously providing directions on operation.
  • Trained new recreation attendants on safety procedures, track directions, and driving tactics.
  • Cleaned go-karts and equipment to reduce spread of germs and bacteria.
  • Ensured safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Performed mechanical troubleshooting and routine maintenance to keep equipment in optimal working condition.

Education

High School Diploma -

Darwin High School
Darwin City, NT
11.2017

Skills

  • Interpersonal skills
  • Strong written and communication skills
  • Performance satisfaction
  • Self Motivation
  • Work ethic
  • Creativity and problem solving
  • Professionalism
  • Leadership
  • Independent and organised
  • Emotionally intelligent

Certification

Construction Induction White Card

Site Skills Training, July 2019

Expiry: N/A

Working Safely At Heights

Site Skills Training, August 2019

Expiry: N/A

High Risk Work License

Pinnacle Safety And Training, May 2021

Expiry: May 2026

Timeline

Warehouse Employee

Pilates World
08.2021 - Current

Sales Coach

Storm Group Australia
10.2020 - 08.2021

Store Team Member

Big W
02.2019 - 07.2019

Kitchen Crew Member

NENE CHICKEN
01.2019 - 10.2020

Track Marshall

DARWIN KART HIRE
01.2017 - 01.2018

High School Diploma -

Darwin High School

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