Dynamic and compassionate Senior Youth Worker with proven success at Anglicare Southern Queensland, skilled in crisis response and emotional support. Enhanced youth engagement through effective behavioral interventions and conflict resolution, fostering a safe environment that improved participant satisfaction by 30%. Adept at building relationships and collaborating with multidisciplinary teams to meet client needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FIFO Residential Youth Worker
Limitless Bama
10.2024 - Current
Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
Assisted residents with daily living activities, promoting self-sufficiency and independence.
Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
Developed strong relationships with residents, fostering trust and open communication to address personal issues.
Supported families through consistent communication about youth progress, offering guidance on additional resources available.
Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
Conducted intake assessments for new residents, gathering vital information to develop personalized care plans.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Residential Youth Worker
Procare Australia
02.2019 - 03.2024
Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
Assisted residents with daily living activities, promoting self-sufficiency and independence.
Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
Supported families through consistent communication about youth progress, offering guidance on additional resources available.
Served as a positive role model by exhibiting appropriate behavior management strategies during difficult situations.
Improved residents'' emotional well-being through compassionate counseling and support during challenging situations.
Facilitated group sessions for skill-building, socialization, and conflict resolution among residents.
Implemented behavior modification techniques, resulting in improved resident interactions and reduced conflicts.
Monitored residents'' progress, documenting observations and providing feedback to case managers for ongoing treatment planning adjustments.
Conducted intake assessments for new residents, gathering vital information to develop personalized care plans.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Senior Youth Worker Bail Program/Social Worker - Child and Youth
Anglicare Southern Queensland
02.2016 - 04.2019
Lead and guide a team of youth workers.
Run Team Meetings.
Support Youth to court.
Work in conjunction with Youth Justice.
Encourage and support family connections with the first nation clients.
Transport first nation clients back to country after being released from the Bail Accommodation Facility.
Established relationships with local schools to promote awareness of available services for students in need of additional support.
Promoted a safe and inclusive environment by addressing conflicts and facilitating open communication among participants.
Managed budgets, grant applications, and fundraising efforts to ensure financial stability of the program.
Aligned programming with best practices in youth development theory, resulting in higher rates of participant satisfaction and success.
Coordinated events, workshops, and conferences for professional development of fellow youth workers.
Supported at-risk youth through mentorship, providing guidance to improve their personal and academic lives.
Supervised a team of junior youth workers, providing training and support as needed for their success in the role.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Provided key emotional support to special needs youth.
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Supported and mentored students in developing skills to become successful in community.
Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
Collaborated with other recreation staff in developing new recreational activities.
De-escalated stressful situations through individual and family crisis interventions.
Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
Education
No Degree - Family And Community Services
TAFE QLD
QLD
03-2018
Skills
Life skills teaching
Positive reinforcement
Transportation assistance
Substance abuse awareness
Self-care awareness
Family engagement
First aid and CPR
Conflict de-escalation
Emotional support
Behavioral interventions
Environmental management
Crisis response
Conflict mediation
Program support
Teamwork
Teamwork and collaboration
Time management
Problem-solving
Reliability
Organizational skills
Active listening
Effective communication
Decision-making
Verbal and written communication
Relationship building
Microsoft office
Client needs assessments
Documentation skills
Behavioral management
Conflict resolution
Computer literacy
Accomplishments
Supervised team of 10 staff members.
Resolved product issue through consumer testing.
Achieved positive results with the clients from Juvenile clients through effectively helping with no repetitive crime while in our care.
Collaborated with team of 10 in the development of Bail Accommodation Pilot Program
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Therapeutic Crisis Intervention Training.
Hope and Healing Training.
Certificate 1V in Youth Work.
Diploma of Community Services.
Timeline
FIFO Residential Youth Worker
Limitless Bama
10.2024 - Current
Residential Youth Worker
Procare Australia
02.2019 - 03.2024
Senior Youth Worker Bail Program/Social Worker - Child and Youth
Anglicare Southern Queensland
02.2016 - 04.2019
No Degree - Family And Community Services
TAFE QLD
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