Perrin Gleeson

_ Gained employment at Centennial Coal Mandalong as a multi skilled mine worker

- Began being trained in Development unit using Eimcos, Joy Shuttle Cars, ABM 25 miner, MB650 miner and MB650 low height miner

- Currently Miner driver on weekend night-shift operating ABM 25 miner, MB650 miner and MB650 low height miner

• Moved to Newcastle NSW to take over mandalong project
• RAn all aspects of site supervision and control of stock
• Maintained quality of work of VCD's on site
• Managed multiple projects concurrently, ensuring on-time delivery and maintaining high-quality standards.
• Worked closely with clients to coordinate site work and resolve issues.
• Fostered a positive work environment by promoting teamwork, addressing employee concerns, and providing ongoing feedback.
• Conducted thorough site inspections to identify potential issues early on and implement corrective actions as needed.
• Developed work schedules for team members to maximize shift coverage.
• Conducted risk assessments regularly during project phases to proactively mitigate potential issues causing delays or cost overruns.
• Implemented quality control measures to ensure that project specifications were met or exceeded consistently.

- Progressed to shift supervisor for Minova Australia.

- Organised jobs and workers in my crew and liaised with Glencore customer

- Quality control of all completed jobs

• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines.
• Oversaw personnel safety and efforts at work site.
• Ran Minova project at Newlands Coal mine QLD

- Initial start in mining industry for Minova Australia Installing ventilation control devices

• Collaborated with team members to achieve monthly sales targets consistently, contributing to overall dealership success.
• Streamlined the sales process by implementing efficient organization strategies for paperwork and client communications.
• Improved dealership reputation by resolving customer complaints professionally and efficiently, turning dissatisfied clients into returning customers.
• Maintained an up-to-date knowledge of industry trends and competitor offerings, allowing for confident discussions with clients about various brands and models available on the market.

• Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
• Trained employees in essential job functions.
• Mentored and supported junior staff members to apply best practices and follow procedures.
• Supervised and coordinated team to provide guidance and support and maximize performance.
• Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.