Summary
Overview
Work History
Education
Skills
Timeline
Generic

Persephone Lal

Buderim,QLD

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. 3 years of experience working at Dominoes has trained me in building instant rapport with friendly new faces and helping them get the service they need.

Overview

3
3
years of professional experience

Work History

Bartender

Event Cinemas
09.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Shift Runner

Domino's Pizza
08.2022 - Current
  • Worked well in a team setting, providing support and guidance.
  • Organized team projects such as opening and closing stores, demonstrating an ability to work and manage collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Self-motivated, with a strong sense of personal responsibility.

Pizza Delivery Driver

Domino's Pizza
08.2022 - Current


  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Pizza Maker

Domino's Pizza
01.2021 - 08.2022
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.

Barista Trainee

Gloria Jeans Coffee
03.2022 - 06.2022
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Waitress

Noodle House
01.2021 - 03.2021
  • Greeted new customers, discussed specials, and took drink orders.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Chancellor State College
Sippy Downs, QLD
11.2022

Skills

  • Pizza Making
  • Corrective Actions
  • Customer Deliveries
  • Legal Standards
  • Providing Feedback
  • Stocking and Replenishing
  • Instruction Interpretation
  • Customer Service
  • Customer Rapport
  • Shift Work
  • Safe Work Methods
  • Calming Strategies
  • Safety Processes
  • Staff Training
  • Role Modeling
  • Cash Handling
  • Team Supervision
  • Menu Memorization

Timeline

Bartender

Event Cinemas
09.2023 - Current

Shift Runner

Domino's Pizza
08.2022 - Current

Pizza Delivery Driver

Domino's Pizza
08.2022 - Current

Barista Trainee

Gloria Jeans Coffee
03.2022 - 06.2022

Pizza Maker

Domino's Pizza
01.2021 - 08.2022

Waitress

Noodle House
01.2021 - 03.2021

High School Diploma -

Chancellor State College

Similar Profiles

CREATE PROFILE
Persephone Lal