Persis Gerrard-Parrington
Summary
I am an experienced, multidisciplinary, agile executive who focuses on strategic and operational management at all organisational levels from the board to executive team, senior management and general workforce. Experienced in government, large commercial and not-for-profit sectors, I have experience from working within and leading teams at Melbourne Health, Foxtel, Spotless, Qantas, Coles and GP Foundation. I am a proactive and flexible employee who has the confidence to work independently and to also form solid working relationships within teams. I have a track record of creating and implementing operational strategic change and managing high-value projects. My experience includes medical education, occupational health and safety, risk and assessment management, fundraising and grant writing, digital marketing, and events planning.
Overview
22
22
years of professional experience
Work History
Assets / PPCE Project Coord
Victoria State Emergency Service
08.2022 - Current
- Personal Protective Clothing & Equipment (PPCE) Project Coordinator role responsible for the preparation and coordination of all the tender documentation including uniform and protective clothing specifications, Request for Tender (RFT), evaluation plans / scorecards, pricing schedules and operational documentation relating to safe work instructions, role statements and tasks specific safety requirements
- From an Assets perspective, I worked on the Heavy Rescue Truck Return to Service Project, coordinating with the team to get the trucks refurbished, restocked with equipment, and returned to service
- Additional duties also involved creating and amending Safe Operating Procedures (SOP), Work Instructions(WI) and Risk Assessments (RA) for specific plant and equipment such as Lighting Trailers, All Terrain Vehicles, Twin Cab Utes.
Principal Consultant
Global Medical Education
07.2018 - Current
- This is my own business where I provide accredited educational content to the health field specifically continuing medical education
- GME works with specialists and GPs to deliver both online and face-to-face educational modules, in line with the requirements for continued medical education and the adult learning principles
- This role involves understanding learning development principles and instructional design elements
- The website uses a WordPress template and LearnDash as the LMS
- GME collaborates with other health organisations to help with their marketing strategies, practice management consulting, implementation of policies and procedures, help with accreditation and growth
- GME provides end to end marketing for specialists and other medical professionals looking at growing their businesses via promotional tools such content creation of all promotional material, social media and face to face marketing
- In addition, I work with organisations such as headspace, Genesis Care, HeartWest, Heart of Melbourne, St John of God Healthcare and Rudd Cardiology, to develop and accredit their educational workshops.
Governance and Communications Lead
Victorian Paediatric Integrated Cancer Service
08.2021 - 07.2022
- This is a back fill role for Deputy Program Manager undertaking the role of secretary for the Governance Executive Committee (GEC) and the Clinical Management Advisory Committee (CMAC)
- The role is responsible for reviewing the Communications strategy and creation of content line with the requirements of the partner health services and Department of Health
- A key focus is reporting and producing the PICS Annual Report and the Annual Forum and content creation for presentations, resources, newsletters, and social media
- From a Governance perspective, requires the preparation of all the meeting papers, minutes and actions arising from the GEC and CMAC, and systematic review of the communications portfolio in line with updating and advancing the communication strategy.
Business Development Manager
Capital Radiology
08.2016 - 07.2019
- Reporting to the Operations Team, this role focuses on building and fostering relationships between referrers and building the business via a sales channel
- There is direct liaison with all levels of management as well as interfacing with the clinical sites
- The role focuses on growing the business and its sales channels through investigation of new opportunities and leads.
Executive Officer
GP Foundation Ltd
09.2012 - 06.2018
- Reporting directly to Chairman of the Board, this role has a strong strategic partnership with the Board, operational, strategic and financial responsibility for the organisation
- Enhanced company performance by developing and implementing strategic plans and initiatives.
- In addition, manage the policy framework of the organisation, and co-ordinate training and support; consumer (General Practitioner) participation activities; research and other activities
- Managing the relationship between the governmental and private agencies that we worked with and business development to bring on new clients and organisations
- Additional elements have also been to take on the role of the Company Secretary and Public Officer and ensuring that all statutory, legal and risk requirements are met and correct from a governance and reporting perspective (ASIC and ATO)
- Marketing and communications to members, organisations and key stakeholders.
Assistant Polling Official
Australian Electoral Commission
07.2016
- This role involved helping in the Federal Election of 2016
- The training provided was for the role of Polling Official and on the day, I assisted the Election Official with the counting and polling.
Facilities Manager
Spotless Services Limited (Coles Group Limited)
03.2012 - 08.2012
- Due to only working part time, this was more of an administration management focus to this role from liaison with the various Coles Group Limited facilities managers and contractors for the provision of electrical services Australia wide
- There is the requirement for reconciliation of jobs, compliance and follow up of all outstanding contractor issues (invoice to non-satisfactory completion of jobs).
Facilities / Project Manager
Spotless Services Limited (Qantas)
09.2010 - 03.2012
- The role is responsible for the maintenance and facilities management of various Qantas sites across metropolitan Melbourne
- The project management element involved scoping and quoting for various jobs up to $20K and timely delivery of approved works across three states
- Stakeholder management of clients, subcontractors, internal staff and various Qantas key management representatives is a crucial aspect to the role
- Security and various OHS management (liaison and consultation) aspects are critical to the role's success due to the complexity of the airport environment.
Property & Facilities Manager
Foxtel Management
11.2007 - 09.2010
- This role is responsible for the management of all in-house and contracted facilities, as well as property and building services
- These include all essential services, building maintenance (preventative and corrective), cleaning, security, property, reception, administration, technical services, project planning, project management (major and minor works, refurbishments), procurement of equipment and services, building / seating accommodation, and contract management
- This role covers the strategic and operational management tasks, as well as reviewing and implementing business improvement techniques and strategies
- This role has a total of 15 employees for which I am responsible for, and the total employment management aspects
- Further to this role is the OHS strategic management, liaison and consultation, as well as the complete coordination of the Emergency Management portfolio
- This role also encompasses the complete facilities management of FOXTEL's offsite studios, their facilities, and their OHS requirements.
Facilities Manager
Melbourne Health (The Northern Hospital)
10.2004 - 11.2007
- The first facet of this role encompasses the direct line management of the Patient Services Assistants (60 EFT) and Communications / Reception staff (12 EFT)
- The responsibilities include recruitment and selection, roster management, staff management, conciliation, work cover and rehabilitation, OHS, and all other day-to-day managerial tasks
- The second facet of this role covers all facilities management areas such as Engineering, Project Management, Non-Clinical services, Redevelopment (Project Management and Project Planning), Waste Management, Quality, Contract Management (tendering and contractor selection) and OHS
- Monitoring of KPIs for the Public Private Partnership (outsourced services) from a biomedical engineering, cleaning and food services perspective, ensuring KPIs and met to the agreed standard
- In addition, quality improvement and safety outcomes were a fundamental aspect to the functioning of this role
- Developing policies and procedures for in line with clinical standards to deliver quality improvements, policies and procedures as part of the Hospital accreditation and working with the subcontracted services and tenants onsite to deliver these.
Infrastructure Services Manager
Melbourne Health (Panch Health Service)
09.2005 - 01.2006
- Duties include Contract Management of the Environmental, Food Services, Engineering and Security portfolios; other areas of responsibility are Biomedical Engineering, Couriers, Facilities Management and Maintenance, Waste Management, Contingencies, Quality and OHS
- Monitoring of KPIs for the Public Private Partnership for engineering, biomedical engineering, cleaning and food services perspective, ensuring KPIs were met to the agreed standard
- The role encompasses all the non-clinical aspects of the health service and requires adherence to stringent guidelines in terms of infection control, KPIs and occupational health and safety
- Furthermore, the role is seen as a backup to the Senior Infrastructure Services Manager for Northern Health, therefore relieving as needed on the various sites.
Infrastructure Services Manager
Melbourne Health (Panch Health Service)
08.2003 - 10.2004
- Duties include Contract Management of the Environmental, Food Services, Engineering and Security portfolios; other areas of responsibility are Biomedical Engineering, Couriers, Facilities Management and Maintenance, Waste Management, Contingencies, Quality and OHS
- Monitoring of KPIs for the Public Private Partnership for engineering, biomedical engineering, cleaning and food services perspective, ensuring KPIs were met to the agreed standard
- The role encompasses all the non-clinical aspects of the health service and requires adherence to stringent guidelines in terms of infection control, KPIs and occupational health and safety
- Furthermore, the role is seen as a backup to the Senior Infrastructure Services Manager for Northern Health, therefore relieving as needed on the various sites.
Acting Infrastructure Services Manager
Melbourne Health (Bundoora Extended Care Centre)
12.2002 - 08.2003
- Duties included all the non-clinical aspects of the Hospital with a strong focus on the contract management of the Food Services, Environmental and Engineering portfolios
- Other areas included Quality Management and participation in the Hospital's accreditation survey
- Monitoring of KPIs for the Public Private Partnership from a biomedical engineering, cleaning, engineering and food services perspective, ensuring KPIs were met to the agreed standard
- Furthermore, OHS management was a critical function pertaining to food services and environmental services
- This was a temporary part time position.
Infrastructure Services Support Co-ordinator
Melbourne Health (The Northern Hospital)
11.2001 - 08.2003
- Duties included assisting the Infrastructure Services Manager (ISM) in the day-to-day management (including contract management) of duties pertaining to all the non-clinical areas of the Hospital, including Food, Communications, Environmental, Engineering, Car parking, OHS and Facilities Services
- Monitoring of KPIs for the Public Private Partnership from a biomedical engineering, cleaning, engineering and food services perspective, ensuring KPIs were met to the agreed standard
- Relieving the ISMs at the various sites across three health services (Northern, Melbourne and Western) as needed.
Education
Master of Business Administration -
Swinburne University
Dip, Occupational Health & Safety -
La Trobe University
Bachelor of Health Science (Honours) -
La Trobe University
Skills
Stakeholder Management
Project Management
Medical Education
Business Development
Workplace Health and Safety
Governance, Risk and Compliance
Executive Management
Marketing and Event Management
Policy and Procedure Writing
Key Areas Of Expertise
- Stakeholder Management
- Marketing and Event Management
- Medical Education (Program Design)
- Relationship / Team Building
- Investigation & Assessment
- Risk Management / Assessment
- Executive Management
- Influence & Negotiation
- Occupational Health & Safety
- Business Development
- Policy & Procedure Writing
- Governance & Administration
Professional Development And Short Courses
- Cultural Safety Training for Aboriginal and Torres Strait Islanders in Healthcare
- Education Activity Representative - Royal Australian College of General Practitioners (RACGP)
- Lead The Way - Leadership Course FOXTEL
- Non-Clinical Manager Training
- RiskMan (risk management software) training
- Leadership in Health - Short Course
- Front End Supervisor at Kmart
- Frontline management of the Patient Services Assistants and Communications staff - Northern Health
- Frontline management of the Building Services staff and Security - FOXTEL
- Safe Practice and Environment Workshops (run through ACHS)
- Quality Management (run through ACHS)
Volunteer Roles
- Deputy Chair (previously Secretary) - School Advisory Board, 2019 - Present
- Assistant Coach - Barnstoneworth Junior Football Club, Under 11 Girls
Career Overview
- Victoria State Emergency Service, Assets / PPCE Project Coord, 08/2022 - Present
- Paediatric Integrated Cancer Service, Governance & Comms Lead, 08/2021 - 07/2022
- Global Medical Education, Principal Consultant, 07/2018 - Present
- GP Foundation Ltd, Executive Officer, 09/2012 - 06/2018
- Capital Radiology Pty Ltd, Business Development Manager, 08/2016 - 07/2019
- Australian Electoral Commission, Temp Polling Official, 07/2016
- Spotless Services Ltd, Facilities Manager, 03/2012 - 08/2012
- Spotless Services Ltd, Facilities / Project Manager, 09/2010 - 03/2012
- Foxtel Management Ltd, Property & Facilities Manager, 11/2007 - 09/2010
- Melbourne Health, Facilities Manager, 10/2004 - 11/2007
- Melbourne Health, Infrastructure Services Manager, 08/2003 - 10/2004
- Melbourne Health, Infrastructure Services Manager, 09/2005 - 01/2006
- Melbourne Health, Infrastructure Services Support Co-ord, 11/2001 - 08/2003
References
- Dr Maurice Kohn, Chairman, GP Foundation Ltd, 9687 6144
- Reg Dixon, Regional Operations Manager B&I, Spotless Facility Services , 0413987078
- Chris Myers, Logistics & Equipment Manager, VICSES, 0459 805 947
Timeline
Assets / PPCE Project Coord
Victoria State Emergency Service
08.2022 - Current
Governance and Communications Lead
Victorian Paediatric Integrated Cancer Service
08.2021 - 07.2022
Principal Consultant
Global Medical Education
07.2018 - Current
Business Development Manager
Capital Radiology
08.2016 - 07.2019
Assistant Polling Official
Australian Electoral Commission
07.2016
Executive Officer
GP Foundation Ltd
09.2012 - 06.2018
Facilities Manager
Spotless Services Limited (Coles Group Limited)
03.2012 - 08.2012
Facilities / Project Manager
Spotless Services Limited (Qantas)
09.2010 - 03.2012
Property & Facilities Manager
Foxtel Management
11.2007 - 09.2010
Infrastructure Services Manager
Melbourne Health (Panch Health Service)
09.2005 - 01.2006
Facilities Manager
Melbourne Health (The Northern Hospital)
10.2004 - 11.2007
Infrastructure Services Manager
Melbourne Health (Panch Health Service)
08.2003 - 10.2004
Acting Infrastructure Services Manager
Melbourne Health (Bundoora Extended Care Centre)
12.2002 - 08.2003
Infrastructure Services Support Co-ordinator
Melbourne Health (The Northern Hospital)
11.2001 - 08.2003
Master of Business Administration -
Swinburne University
Dip, Occupational Health & Safety -
La Trobe University
Bachelor of Health Science (Honours) -
La Trobe University
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