Summary
Overview
Work History
Education
Skills
Timeline
background-images

Peshala Stephan Fernando

Keysborough,VIC

Summary

An adaptable, enthusiastic and self-motivated individual with exposure to varying a varying range of roles, that being having experience with high levels of customer service in hospitality fields. Having excellent communication and analytical skills, combined with the ability to relate and connect well with people at all levels. Ability to work in both relaxing and demanding environments.

Overview

9
9
years of professional experience

Work History

Grocery Supervisor

Woolworths
06.2021 - Current
  • Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.

Cashier Trainer

McDonald's
07.2016 - 03.2024
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Operated POS system to complete cash, credit and check transactions.

Education

Associate of Applied Science - Exercise Science

Deakin University
Burwood, VIC
05-2026

Skills

  • Maintaining workplace cleanliness
  • Retail operations management
  • Inventory management
  • Workforce development
  • Customer service management
  • Training and mentoring

Timeline

Grocery Supervisor

Woolworths
06.2021 - Current

Cashier Trainer

McDonald's
07.2016 - 03.2024

Associate of Applied Science - Exercise Science

Deakin University

Similar Profiles

CREATE PROFILE
Peshala Stephan Fernando