peta dahlstrom
Mudgee
Summary
Dedicated commercial cleaner with a strong work ethic, previously employed at Strike Force Security Services. Expert in deep cleaning and chemical handling, ensuring hygienic environments across diverse settings. Proven ability to enhance cleanliness and safety through effective waste disposal and quality assurance practices, contributing to a healthier workplace.
Experienced with maintaining cleanliness in various commercial settings. Utilizes effective cleaning techniques to ensure sanitary environments. Knowledge of safety procedures and efficient use of cleaning tools.
Reliable and honest commercial cleaner skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
2026
2026
years of professional experience
Work History
Commercial Cleaner
Strike Force Security Services
2024 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
- Refilled soap dispensers and air fresheners in Number bathrooms.
Commercial Cleaner
Joss Group
2013 - 2023
Medical Receptionist
Armajun Aboriginal Health Service
2010 - 2013
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Supported office staff and operational requirements with administrative tasks.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Supported positive patient experience by offering assistance with filling out health forms.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
Education
No Degree - Certificate III Cleaning Operations
Angus Knight Institute
Blacktown, NSWNo Degree - Diploma of Management
BCA National Training Grouo
Sydney, NSWCertificate IV in Business Management
BCA National Training Grouo
Sydney, NSW07.2012
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Chemical handling
- Deep cleaning expertise
- Window cleaning
- Trash collection
- Chemical handling knowledge
- Waste disposal management
- Safe chemical handling
- Dusting and polishing aptitude
- Chemical storage
- Equipment safety
- Team Training
- Floor care proficiency
- Quality assurance focus
- Safety-conscious mindset
- Quality controls
- Window washing mastery
- Equipment monitoring
- Equipment operation
- Daily reporting
- Regulatory compliance
- Supply management
- Maintenance requests
- Conflict resolution
Timeline
Commercial Cleaner
Strike Force Security Services
2024 - Current
Commercial Cleaner
Joss Group
2013 - 2023
Medical Receptionist
Armajun Aboriginal Health Service
2010 - 2013
No Degree - Certificate III Cleaning Operations
Angus Knight Institute
No Degree - Diploma of Management
BCA National Training Grouo
Certificate IV in Business Management
BCA National Training Grouo
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