Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Personal Information
References
Timeline
Generic

Peta Fenech

Mount Louisa,Australia

Summary

On the job training in conflict and problem resolution Exceptional time management skills Advanced Certificate in MYOB & Bookkeeping Advanced Certificate Microsoft Office Certificate IV in Business Administration Excellent Accounting skills Adept at learning new skills, software and tasks Actively seeking a position that offers professional challenges utilizing interpersonal skills, time management & problem-solving. I’m a dedicated professional with a history of meeting company goals utilising consistent and organised practices while learning new software quickly and extensively. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand. I am also enthusiastic and eager to contribute to team success through hard work, attention to details with clear understandings of tasks at hand and motivated to learn, grow and excel in any industry. Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue. Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Managed bookkeeping services for diverse private clients and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Bookkeeper

Kern Accountants NQ
11.2022 - Current
  • Data Entry,
  • Input Bank Statements.
  • Receipt Dissection.
  • Preparation & entry of Journals.
  • Invoicing
  • Bank Statement Entries
  • Creating & Editing Financial Statements
  • Creating & Editing Profit & Loss Statement
  • BAS Preparation & Lodgements
  • Customer Service, Filing/Archiving
  • Managing Practice ASIC Statements & Accounts.
  • Managing approximately 30 incoming calls & enquiries from customers.
  • Managing Appointment Diary for 3 CPA's.
  • Creating & Managing Customer Profiles in MYOB AE.
  • Collating Reports from all Accounting Software as per clients instructions.
  • Process payments.
  • Boosted efficiency by implementing digital filing system for ASIC Statements.

Customer Service Officer

Civeo Dysart - Haynes
06.2022 - 10.2022
  • Create up to 300 Reservations, Arrivals, Departures RMS/SAMS Daily, Key Allocations, Sales/Customer service, Inventory, Re-Stocking
  • Completed data entry to record call notes, suggestions and questions.
  • Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
  • Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
  • Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
  • Improved first-contact resolution rate by efficiently handling customer queries during initial interactions.
  • Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both the customer and company interests.
  • Responded proactively and positively to rapid change.

Northern Territory Environmental Laboratory

Intertek NTEL
11.2014 - 12.2021
  • Answering up to 30 Phone Calls,
  • Data Entry, Filing, Form Creation,
  • Sample Receipt/Profiling/Preparation for up to 500 samples,
  • Where required performed analysis on water samples,
  • Report Creation and Auditing for approximately 25 clients daily,
  • Database Creation and maintenance to streamline the Sample Receipt process,
  • Invoicing – Phoenix Software,
  • Stocktake – Pronto Software,
  • Purchase Ordering and Receipting – Peoplesoft Software,
  • End of Month Procedures, Freight Dispatch and Receipt, Prioritise workload to ensure deadlines are met,
  • Forklift all incoming/outgoing pallets, Keep yard tidy
  • Increased customer satisfaction with proactive communication, timely follow-ups, and tailored service offerings.

Group Finance Officer

MP Properties
09.2011 - 02.2014
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Streamlined financial processes for increased efficiency and accuracy in reporting.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Developed strategic plans for day-to-day financial operations.

Sole Trader

BAT Solutions
02.2003 - 09.2013
  • Data Entry, Accounts Receivables, Accounts Payables, Invoicing, Bank Reconciliations, GST Reconciliations, Profit & Loss, Balance Sheet, Payroll, Superannuation, MYOB Consulting, File Audits, BAS Preparation, Superannuation Payments/Reconciliation
  • Increased customer satisfaction by providing timely and accurate invoicing, record-keeping, and communication.
  • Managed all aspects of business finances, including budgeting, forecasting, and cash flow management.
  • Built a loyal clientele by consistently exceeding their expectations through personalized services.
  • Created customized solutions for clients that resulted in repeat business and long-term partnerships.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.

Education

Certificate - MYOB & Bookkeeping

Beancounter Australia
Darwin
2002

Skills

  • Resourceful, Flexible & Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Microsoft Office
  • Excellent Work Ethic
  • Decision Making
  • Responsible
  • Policy & Procedure Modification
  • Report Preparation & Analysis
  • Team Management
  • Profit & Loss Responsibility
  • Inventory
  • Cash Flow & Reconciliations

Certification

  • Certificate IV Business Administration
  • Advanced Certificate in Bookkeeping & MYOB
  • Standard 11
  • Forklift Licence

Accomplishments

  • Used Microsoft Excel to develop customer details and forms for printing and tracking
  • Used Microsoft Excel to develop inventory tracking and ordering spreadsheets.
  • Documented and resolved Office Procedures which led to streamlining tasks which raised work morale and increased work accomplishments
  • Achieved reduced errors and data entry by creating a spreadsheet that allowed a specific number of lines and totalled the amount allowed per sheet, this spreadsheet was utilised in the company Australia Wide.

Additional Information

Spending time with my family and friends is an important part of my life. I enjoy fishing, riding and camping or curling up with a good book. I love playing and learning new instruments, like the piano, clarinet and guitar. With a “Can Do” attitude, I am quick to learn new skills including mastering new systems and processes. I enjoy a position with challenging responsibilities with a variety of tasks and streamlining the work process to become efficient and effective in any industry.

Personal Information

  • Date of Birth: 07/27/74
  • Nationality: Australian

References

  • Fiona Dunbar-Smith, Intertek NTEL Manager, 0403830284
  • Ross Logli, Farrier, 0406 542 464

Timeline

Bookkeeper

Kern Accountants NQ
11.2022 - Current

Customer Service Officer

Civeo Dysart - Haynes
06.2022 - 10.2022

Northern Territory Environmental Laboratory

Intertek NTEL
11.2014 - 12.2021

Group Finance Officer

MP Properties
09.2011 - 02.2014

Sole Trader

BAT Solutions
02.2003 - 09.2013

Certificate - MYOB & Bookkeeping

Beancounter Australia
  • Certificate IV Business Administration
  • Advanced Certificate in Bookkeeping & MYOB
  • Standard 11
  • Forklift Licence
Peta Fenech