Liaise with Court registry staff to provide timely and accurate information on the location of prisoners within the custody of Victoria Police, Corrections Victoria and the Youth Justice System
Liaise with prison records personnel, custodial staff and Court Registrars to schedule TeleCourt appearances
Adhere to defined scheduling practices within the VCCU
Liaise with legal professionals and other stakeholders to schedule client conferences utilising video conferencing technology
Record statistical data relating to TeleCourt appearances, professional and/or legal conferences and other functions as directed
Provide advice on the scheduling and recording of TeleCourt matters and legal consultation conducted via video conference
Provide troubleshooting assistance to stakeholders in relation to video conferencing bookings
Maintain local databases and manage emailed correspondence
Manage and manipulate bookings within the AVL Scheduler, ensuring prison resources are effectively utilised
Provide timely advice to stakeholders and ensure compliance with internal quality control systems, delivering a safe and secure corrections systems.
Prison Officer
Corrections Victoria
08.2018 - 09.2022
Working knowledge of all the prison at DPFC
Completed DJCS Human rights training package
Complete Vicarious Trauma package
Training in tactical options
Trained in the deployment of extendable batons
External Escort Qualified
Working knowledge of E-Justice and PIMS for both processing visitors and placing prisoners in units and CMRC processing and risk
An understanding of the prison officer's obligation of the offender management placing prisoners in units and CMRC
Monthly IMP Audits
Requirements of SDO 23
Attend CMRC Committee Meetings
Attend Case conference
Create detail intensive case management plans
Roll out of the Window 10 upgrade throughout the DPFC complex.
Executive Assistant to Financial Planners/ Para planner
Hanmoore Financial Solutions
01.2014 - 01.2018
Customer service both face to face and via telephone both b2b and b2c
Processing applications/withdrawals/changes for superannuation, pension and investment accounts
Staff training
Assigned the tasks of generating new generation marketing strategies and business plans for developing new technologies
Preparation of Statement of Advice and Record of Advice
Implementing work procedures throughout the office.
Commercial Property Management
Pennisi Real Estate
01.2011 - 01.2013
Assigned the tasks of generating marketing strategies and business plans for developing new technologies
Devised pricing methodologies and industry strategies though economic and business analysis
Ability to determine success and failure of commercial enterprises
In-depth knowledge of contract negotiation
Ability to provide practical and legal guidelines in relation to property
Conducted industry research by using academic, internet search, journal, press releases, information about competitors and market prices
Worked with technical specialists regarding resource requirements and product specifications
Responsible for timely preparation and submission of reports and contracts
Performed other administrative tasks as assigned, including diary management and coordinating travel arrangement
Responsible for gathering information from customers and sales teams
Assigned the tasks of formulating proposals to build and maintain existing relationships with contractual customers
Handled the tasks of reviewing payment terms and agreements
Assigned the tasks of negotiating terms and conditions with vendors
Handled the tasks of preparing and generating commercial reports and statements.
Department Property Manager
Skyline Real Estate - Sydney
01.2002 - 01.2007
Executed first-line supervisor functions
Administered staff workload and imparted information and guidance
Maintained and liaised with clients, building relationships to encourage new and returned business
Co-ordinated property renting and document signing
Analysed market trends to determine competitive pricing
Held open house inspections and liaised with clients for best renting practices and outcomes
In-depth knowledge of trust accounting
Acted as lead focal point for financial administrative issues
Formulated accountings and general ledger accounts
Attended tribunal hearings.
Education
Diploma of Financial Advising -
RMIT - Bachelor in Management -
1998
Certificate III Correctional Practices -
01.2018
Certificate in Sports Medicine -
01.2003
Skills
Work Coordination
Report Writing
Strategic Planning
Innovation and Creativity
References
Adriana Knez, Supervisor VCCU, 1300 160 214
Bridget Puddy, DJCS 0447 047 244.
Timeline
Video Conferencing Officer/Acting Senior
Department of Justice and Community Service
12.2020 - Current
Prison Officer
Corrections Victoria
08.2018 - 09.2022
Executive Assistant to Financial Planners/ Para planner
General Manager Corella Place Residential Facility at Department Of Justice And Community SafetyGeneral Manager Corella Place Residential Facility at Department Of Justice And Community Safety
Conciliation Specialist at Department of Justice Community Relations ServiceConciliation Specialist at Department of Justice Community Relations Service