Peta Leslie

Responsible for implementing innovative training solutions that build workforce capability and ensure compliance with industry and Airservices Australia regulatory requirements. Key responsibilities include:

• Increase employee retention rates by developing engaging onboarding and orientation processes.
• Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
• Develop library of instructional materials, ensuring consistency in messaging across all departments.
• Instructional design and development for vocational and adult education purposes.
• Collaboration with subject matter experts and business stakeholders to design and manage project training strategies.
• Conduct task and training needs analysis
• Assist in development and implementation of project learning strategy and supporting systems and structures

Provided leadership and forward planning for the Institute's Education Quality Framework for all educational products, including courses and services, with a focus on:

• Assessment practice: implemented quality and consistent practice within the Institute using innovative assessment methods and tools.
• Pedagogic leadership: used expertise to plan and design strategies, practices, and learner outcomes.
• Delivery innovation: provided expert advice and leadership to delivery business areas in the review and implementation of client-centric delivery
• Educational quality: supported and guided course teams in the design and development of course delivery and assessment
• Commercial viability: contribute advice to the review of existing and future products

Developed innovative pedagogical learning programs, both blended and online, across a wide range of courses and programs to support effective teaching and learning. Focus:

• Curriculum development: collaborated with subject matter experts and educators to analyse learning needs, design instructional strategies, and develop materials, lesson plans, assessments, and learning objectives.
• Instructional design: created engaging and interactive learning experiences using various methods, technologies, and multimedia
• Content creation: collaborated with SMEs to develop accurate, relevant, and effective learning content including elearning modules, videos, interactive simulations, and other multimedia resources
• Learning Management Systems: (LMS) worked with digital learning team to design and develop online courses and modules within the Institute's learning management system requirements
• Assessment & Evaluation: Collaborated with Educators to design formative and summative assessments
• Quality assurance: Ensured quality and accuracy of instructional materials by conducting thorough reviews and revisions

Developed and delivered effective training programs, evaluated learner performance, and designed engaging instructional materials. Focus:

• Enhanced trainee engagement through interactive workshops and hands-on activities.
• Contributed to the successful accreditation of training programs by ensuring compliance with industry standards and best practices.
• Streamlined training processes by developing and implementing efficient training methodologies tailored to the organisation's needs.
• Evaluated the effectiveness of current training and assessment tools and instruments
• Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
• Increased employee engagement in training sessions with interactive activities that catered to various learning styles.
• Served as a mentor and resource for newer trainers within the organisation, imparting knowledge and best practices to support their professional development.
• Developed customised curricula that addressed specific departmental needs, resulting in more targeted skill development among employees.

Designed and delivered training programs that enhanced employee skills and product knowledge. Focus:

• Streamlined website management processes, ensuring up-to-date information was consistently available to all stakeholders.
• Collaborated with area managers to develop cross-functional learning programs.
• Applied principles of adult learning theory and instructional design models to create effective training courses.
• Developed customised eLearning modules for remote employees, supporting flexible work arrangements.
• Utilised blended learning approaches, such as eLearning modules and in-person workshops, to cater to learning preferences.
• Monitored student progress and adjusted instruction to meet individual needs.
• Drove revenue growth through effective sales coaching.

Designed and delivered impactful training programs for this online marketing and advertising company that drove performance and product knowledge. Focus:

• Established a culture of continuous learning, promoting professional development opportunities for all employees across the organisation.
• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Developed and implemented comprehensive training library to increase employee productivity and morale.
• Customised leadership development programs for emerging leaders, preparing them for future managerial roles.
• Increased effectiveness of sales training, resulting in noticeable improvement in sales team performance and customer satisfaction.
• Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
• Collaborated with department heads to align training programs with organisational goals, ensuring relevancy and impact.
• Reduced training costs with use of in-house expertise and digital resources.
• Led transition to blended learning approach, combining online and in-person training methods for more flexible learning options.
• Enhanced team productivity by implementing innovative training strategies that catered to diverse learning styles.
• Spearheaded adoption of new Learning Management System (LMS), enhancing efficiency of training delivery and tracking.

Developed and delivered training programs tailored to franchisees, focusing on operational efficiency, customer service, and product knowledge. Focus:

• Collaborated with department heads to identify skill gaps and develop targeted training solutions.
• Optimised existing e-learning courses by incorporating interactive multimedia elements to enhance user experience.
• Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development.
• Streamlined onboarding processes for new hires.
• Mentored junior team members, fostering their growth and increasing departmental expertise.

Managed delivery of accredited training programs, ensuring compliance with standards and quality assurance. Oversaw staff, developed training strategies, monitored learner outcomes, and maintained industry partnerships. Focus:

• Training delivery of TAA40104 Certificate IV in Training and Assessment
• Managed assessment processes including student support & guided RPL
• Instructional design of qualification reference material, assessor guides and assessments
• Implemented validation schedule and continuous improvement
• Maintained organisation of documents, materials, and equipment
• Managed and lead training team

• Increase profits with sales training
• Set and monitor budgets and KPIs
• Staff training and development
• Manage, lead and coach team

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