Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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Peta Manning

Manly Vale,NSW

Summary

Experienced Practice Manager with a proven track record in healthcare management. Highly organised and self-motivated, always striving to surpass expectations. Demonstrates exceptional efficiency and precision in data entry and testing, consistently completing tasks promptly and accurately within secure and confidential environments.

"You are so good at solving problems, I nearly wrote that on your farewell card." (Dr Veena Patel)

Overview

23
23
years of professional experience

Work History

Practice Manager

George Street Medical Centre IPN
10.2015 - 07.2024
  • Day to day Reception Duties and Management of 12 Doctors, 3 Registered Nurses, 8 Receptionists, Internal Tenants
  • Creating, exporting, and manipulating databases to enhance clinical outcomes, financial efficiencies, and measurable achievements.

Admin, Receptionist, Reception Supervisor, Practice Manager, Business Manager

The Mosman Practice IPN
04.2001 - 10.2015
  • Day to day Reception Duties and Management of 18 Doctors, 7 Registered Nurses, 12 Receptionists, Internal Tenants

Skills

  • Continuous Quality Improvement Activities
  • Multitasking in Busy Environment
  • Exporting and Managing Patient Databases
  • Debtor and Financial Management
  • Billing, Invoicing and Receipting
  • KPI's
  • Managing Multiple Phone Calls
  • Data Testing and Reporting
  • Schedule Rosters with Costs Included
  • Workflow Improvements
  • Accurate Records & Data Management
  • Problem Identification for Solutions
  • Creating and Working with Excel Spreadsheets
  • Financial Operations Oversight within Budget
  • Strategic Planning with Profit improvements
  • Accreditation Coordination

Accomplishments

  • Testing re-constructed clinical data, implementing and training of doctors and staff across multiple sites in Tasmania 2007
  • Data testing and feedback provided to project teams to build Phone Monitor software
  • Winner of State Medical Centre Marketing Innovation Award NSW 2015.
  • Winner of National Medical Centre Marketing Innovation Award 2018.
  • Successful Accreditation to meet RACGP Guidelines.
  • Published innovative Company Specific Desk Planner for practice managers.
  • PPE Sourced and Dispatched across the State during the shortage of Covid.
  • Execution of one of the initial Covid Vaccination clinics after its release.
  • Successful re-location of George Street Medical Centre

References

  • Heather Clack, Business Manager (Direct Manager), 0467 811 599
  • Dr Ged Foley, CEO Sonic Clinical Services, 0467 687 140
  • Dr Veena Patel, George Street Medical Centre, 0438 833 627

Timeline

Practice Manager

George Street Medical Centre IPN
10.2015 - 07.2024

Admin, Receptionist, Reception Supervisor, Practice Manager, Business Manager

The Mosman Practice IPN
04.2001 - 10.2015
Peta Manning