Senior Hairdresser
Self-employeed
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
- Increased salon revenue through upselling additional services and retail product sales.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
- Participated in charitable events by offering hair services, positively impacting both the community and salon''s reputation.
- Initiated marketing strategies such as social media campaigns, promoting the salon brand and attracting new clients.
- Implemented a new color mixing system, reducing waste and saving costs on hair color products.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
